I'll go one step further, if one does or learns to do it themselves for out of warranty repairs, getting ripped off would rest on that individual for parts purchases only.Here's my rule of thumb: The best way not to get ripped off from a dealer is not to go to a dealer for service, only for warranty work, and an occasional OE part if it can't be sourced anywhere else. When I buy a new car I tell the dealer they can keep the free oil changes too, if they offer them. Flame suit on.................