So I was on a spring break road trip with the family, and my very nice and quite perfect low miles 2020 RAM 1500 Limited disappeared from the hotel parking lot in Webster, TX just SE of Houston. The plan was to visit the NASA Space Center there. We filed a police report with the Webster PD and callied State Farm, and and after some heated conversations and long walks/Uber was able to obtain a crossover from Hertz to get out of there. We wanted out of Houston immediately and modified our trip plans.
The Uconnect tracking was disabled so I couldn’t even see where it went. Hotel cameras caught the whole thing around midnight and I didn’t know it was gone until the next morning when I looked out my hotel room window. Not sure how they stole it, but I’m guessing it was the hackery you see with the truck signals to the fob and the associated unlocking and push to start. No broken glass or anything, just a clean vanishing. And I just bought some supplies to replace the AF and CAF, along with some OFs. Never mind the new custom solar shade from Covercraft that I never even used that was under the rear seat. On a positive note, no luggage or laptops in the truck - that was all up in the room.
Any suggestions on dealing with insurance in such a situation? I doubt they will find the truck and I’m not wanting it back if they do. They say if they do find it, then they’ll repair if feasible. They say they will pay out in seven days, and once they do I basically have to return the rental they are funding. But I recall a mention that they could still find the truck after the payout and that I may have to deal with that. Apparently the payout doesn’t mean I get to wash my hands of it? Seems kind of poor to me as I need a replacement vehicle for Summer trips.
Anyway, I’m now going to have to shop for something and while I like the truck for Home Depot runs, my need to tow has greatly diminished. I could look at a larger SUV like an X5. With full size domestic trucks normally discounted at 20%, I can’t see paying anywhere near sticker for one. I’d rather get a X5 if I’m going to be paying list.
Amazing how powerless it felt when we suddenly had no vehicle and
The Uconnect tracking was disabled so I couldn’t even see where it went. Hotel cameras caught the whole thing around midnight and I didn’t know it was gone until the next morning when I looked out my hotel room window. Not sure how they stole it, but I’m guessing it was the hackery you see with the truck signals to the fob and the associated unlocking and push to start. No broken glass or anything, just a clean vanishing. And I just bought some supplies to replace the AF and CAF, along with some OFs. Never mind the new custom solar shade from Covercraft that I never even used that was under the rear seat. On a positive note, no luggage or laptops in the truck - that was all up in the room.
Any suggestions on dealing with insurance in such a situation? I doubt they will find the truck and I’m not wanting it back if they do. They say if they do find it, then they’ll repair if feasible. They say they will pay out in seven days, and once they do I basically have to return the rental they are funding. But I recall a mention that they could still find the truck after the payout and that I may have to deal with that. Apparently the payout doesn’t mean I get to wash my hands of it? Seems kind of poor to me as I need a replacement vehicle for Summer trips.
Anyway, I’m now going to have to shop for something and while I like the truck for Home Depot runs, my need to tow has greatly diminished. I could look at a larger SUV like an X5. With full size domestic trucks normally discounted at 20%, I can’t see paying anywhere near sticker for one. I’d rather get a X5 if I’m going to be paying list.
Amazing how powerless it felt when we suddenly had no vehicle and
