Toyota oil consumption failure

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My Scion Xb failed its warranty enhancement oil consumption test and Toyota will be replacing the piston, piston rings and related components at no cost. The dealer doing the work is offering/recommending additional services be done at a "reduced" price. They want $880 to replace the valve seals, spark plugs, water pump, PCV valve. I have previously replaced all but the valves seals and they are offering to do the work for $690. I am wondering if it is worth the cost for them do it or if it is a waste of money. Never had an issue with valve seals, so I am not sure what the chances are that it fails.
 
I would pass. if all those need replaced they should be doing it for free under warranty too.
Are they just trying to tack on minimal labor work while its apart or is there some basis for this work?

but you left out critical information such as.. year of vehicle and mileage.. so my advice is
 
Water pump should be part cost only since it has to come off anyway.

My local Toyota dealer tries to double dip on the labor. I would get them to print out the parts and labor for each job, and then check for double dipping on the labor.
 
Yeah, I get the feeling they are taking advantage of the situation and see it as an opportunity to have the consumer have additional work done that really isn't needed.
 
It's a good idea to replace many of those parts... But you already replaced them. I'd pass.
Thermostat is another good one.
Also, their prices are outrageous since it should only be parts cost.

I am about to fail a consumption test on my Equinox. Has 62k on it. I plan to buy the thermostat and water pump and simply have them swap it.

Valve seals are different, they won't be touching them to do piston and rings....I don't think anyways. Maybe have them check the valve seals? Also check for carbon buildup on the back of the valves?
 
Did you buy this car used with an extended warranty??

I'm just trying to figure out how an almost 10yr/old vehicle qualified for an oil consumption test in the first place.
 
Toyota had so many complaints regarding this problem, they extended there offer to 150k miles of 10 years. I guess it was cheaper than a recall.
 
Originally Posted By: JTK
Did you buy this car used with an extended warranty??

I'm just trying to figure out how an almost 10yr/old vehicle qualified for an oil consumption test in the first place.

Toyota gave a "Warranty Enhancment" on the 2AZ-FE engine due to excessive oil consumption. I think it is 10 years from date of first use or 150,000 miles.
I don't remember exactly what years are in the warranty though. My Scion is not covered in this warranty though. I think it was in the xB till 2011, even though my '12 has the same motor, and I have heard mixed if the issue was fixed by the time mine was made (late 2012). No oil usage so far, but most don't start having issues till at least 45,000-60,000 miles.
 
Heh like some

2.2D4-D and 1.4D4-D diesels....1.8 VVTi gasoline engines from 2007/2008 here over the pond...

They changed engine block complete with pistons and main crank....and catalyst converter under the varanty...
 
Are you saying the valve seals are 690? Are they just changing valve seals or sending the head out and having it surfaced, valves lapped and seals changed?
 
No on the valve seals. Everything else should be parts costs only since most of those parts are removed to do the engine overhaul. When I worked at the dealer, we'd charge a half hour labor to do plugs & PCV since those don't get removed normally doing the bottom end rebuild.
 
What is warranty enhancement oil test? Also I am surprised it's still under warranty .it a Toyota .top gear show tried one time to kill a pickup from Toyota . In insanelly extreme harsh way of driving . Last I checked it was on display on the wall of fame of top gear .it still run .it is but ugly everything was done to lol . Anyway next time gas with zero% ethanol change gas filter . Put new volvoline conventional oil or total classic (the recommended weight and your car should be fine .like I said its a Toyota .unless you race the thing all the thing you mentioned wouldn't change much the behavior in oil consumption of a Toyota. Ethanol in gas for most old car shouldn't be in the tank in more then 2% concentration .most put 15 % .i m sure if you find the updated car manual it mention gas only .this mean no ethanol in gas
 
The dealer is charging $690 to replace the valve seals. Did hot indicate any other additional work. Seemed high to me, but I'm no expert.
 
Originally Posted By: yvon_la
What is warranty enhancement oil test? Also I am surprised it's still under warranty .it a Toyota .top gear show tried one time to kill a pickup from Toyota . In insanelly extreme harsh way of driving . Last I checked it was on display on the wall of fame of top gear .it still run .it is but ugly everything was done to lol . Anyway next time gas with zero% ethanol change gas filter . Put new volvoline conventional oil or total classic (the recommended weight and your car should be fine .like I said its a Toyota .unless you race the thing all the thing you mentioned wouldn't change much the behavior in oil consumption of a Toyota. Ethanol in gas for most old car shouldn't be in the tank in more then 2% concentration .most put 15 % .i m sure if you find the updated car manual it mention gas only .this mean no ethanol in gas


Yeah, the Toyota service department only exists for customers that come in for oil changes and brake pads since nothing else ever goes wrong with them.
 
Originally Posted By: rgcchun
The dealer is charging $690 to replace the valve seals. Did hot indicate any other additional work. Seemed high to me, but I'm no expert.


Head is going to be off when they do the rebuild which is part of the warranty work. Way too much money just for valve seals. Find a local automotive machine shop, and have them change the valve seals.
 
Originally Posted By: rgcchun
The dealer is charging $690 to replace the valve seals. Did hot indicate any other additional work. Seemed high to me, but I'm no expert.


Did you try to get them down any on the price? Drop the old, "Work with me and I'll work with you" line. If they offer no flexibility, tell them you don't want anything done that's not covered by warranty. I wouldn't spend anything on valve seals. Seals, gaskets, etc. should all be included with this engine R/R. It's probably in the fine print somewhere.

Like said above, the Techs and shop is probably making so little on this job, the service adviser is trying to get creative to pad up the bill.
 
Last edited:
Originally Posted By: JTK
Originally Posted By: rgcchun
The dealer is charging $690 to replace the valve seals. Did hot indicate any other additional work. Seemed high to me, but I'm no expert.


Did you try to get them down any on the price? Drop the old, "Work with me and I'll work with you" line. If they offer no flexibility, tell them you don't want anything done that's not covered by warranty. I wouldn't spend anything on valve seals. Seals, gaskets, etc. should all be included with this engine R/R. It's probably in the fine print somewhere.

Like said above, the Techs and shop is probably making so little on this job, the service adviser is trying to get creative to pad up the bill.
This ^
 
Originally Posted By: hemitruck
i wouldn't let them do anything but warranty work, but that's me.


+1 ...

If something else needs doing, you can do it yourself, or take it to an indy shop
smile.gif
 
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