Both of the bedrooms in our house have 5,000 BTU window AC units. From certain angles, they're quite loud when the compressor is on. I attribute this to harmonic frequency coming from the window/framing because its not audible in all points of the room, but when you hear it, it's very annoying. They're small units, so they don't require any sort of support other than the window sash, but would adding some sort of support bracket outside help redirect/change the harmonics a little? We have a larger 8,000 BTU unit in our living room, and it's the quietest of the bunch, with or without a support bracket. All units are newer, name brand and favorably reviewed, so no need to replace.