POV: VW Dealer
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Overdue for a refresh is an understatement
This is the VW look for what, 1993?
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Not the swag
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C A R E F R E E
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$185 an hour is a bit much

Everyone's out to lunch from 12-1, so I can't pay/pick up my friends car I dropped off
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Service financing, never a good sign at the cashier
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Sat in this nice 40th anniversary GTI in the showroom, which the salesman wasted no seconds in trying to sell me
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Apparently there's a $2500 "market adjustment"

on everything, I watched 3 people walk in and out of the showroom the second they heard that
Don't blame them one bit
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The service lane and reception area just isn't planned out very well, probably due to age
Maybe I'm just cranky these days, but a trip to the dealership isn't as fun as I remember it

Nobody aims to please, it's just shoulder sagging indifference and expense
I may have issues with my fleet of cars, but I thank God I'm not blindly forced to partake in this sad excuse for retail foreplay
And who TF thought it was a good idea for everyone to take lunch at the same time

The sales staff all fulfil VW fan stereotypes, 90s grunge rock rejects chain smoking outside
The GTI seats hold my tall and wide posterior quite purposefully, and the ID.4 looks cool
But otherwise there's nothing here that makes me want to run in the door, cash/credit in and and throw down on something
They did cover the oil change as a 20k service, did the recall, NYS inspection, and I got a free car wash voucher, all for $37 OTD, so the service isn't bad
The experience could improve a bit tho