So, this is exactly why it is so important to research and go sit in them and drive for a bit. My wife has neck issues and has a very difficult time finding car seats that work for her. In fact, she found the seats in the CX-5 were so comfortable for her, that' one of the top 5 reasons she chose it. Completely opposite of your experience.
I have a '19 with the heated/cooled leather and I hate it. I was in a [brand new] '24 dealer loaner for a month with the cloth seats and those were a bit better but I didn't drive that much more than to the train or store. I think the heated/cooled leather seats in the '24 are still the same as the '19.
But to be fair, I'm realizing I really like soft cushions more now than before. If I can find some 1991 civic cloth seats, I'd probably swap the driver's seat.