I will admit 100% I wanted to be that "guy" because I was so fed up with dealing with this on a daily basis no matter how much I emailed carriers, had road signs erected, or just flat out told drivers "If it(GPS) told you go the opposite way on the highway would you?"
New drayage company but not so new because it's literally been 4 months now. Using contractors or not you guys should make it known don't use GPS for the other warehouse, follow the instructions I sent 50 times already. Driver came to my location again after not finding the other location. I get it, we are more street visible I basically just said ... in my mind and stated "I can't help you, call your dispatcher."
My 50% proficient in English friend just gave me the blank stare and left. Got in his truck after a phone conversation and headed the direction to the other location. I drive by later in the morning to see his container was dropped there. Mission accomplished.
So yes ... a little tough love was needed here. It's not my job to be your Garmin, deal with it. Mind you the 5 ignored signs alone are also one more reason we give a license to ANYONE now. Another fun fact, Google Maps has a satellite function to actually let you see where you might be headed too. It takes all of 2 mins to realize "O I can't make a left turn in tight city streets. I should go this way instead."
/rant
New drayage company but not so new because it's literally been 4 months now. Using contractors or not you guys should make it known don't use GPS for the other warehouse, follow the instructions I sent 50 times already. Driver came to my location again after not finding the other location. I get it, we are more street visible I basically just said ... in my mind and stated "I can't help you, call your dispatcher."
My 50% proficient in English friend just gave me the blank stare and left. Got in his truck after a phone conversation and headed the direction to the other location. I drive by later in the morning to see his container was dropped there. Mission accomplished.
So yes ... a little tough love was needed here. It's not my job to be your Garmin, deal with it. Mind you the 5 ignored signs alone are also one more reason we give a license to ANYONE now. Another fun fact, Google Maps has a satellite function to actually let you see where you might be headed too. It takes all of 2 mins to realize "O I can't make a left turn in tight city streets. I should go this way instead."
/rant
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