I always (or years) used the System Preferences -> Printers and Scanners to scan documents to PDF (text, B&W or color) using my Brother multifunction printer. All of a sudden, when I try to scan to PDF the attached file is what I get. When I use B&W or color to scan to JPG, the scan works correctly but I need PDF. I reset the printer to factory settings, reset the printing system and re-added the printer, downloaded the latest driver utilities from Brother, and even erased my MacPro late 2013, 32GB RAM and reinstalled the OS (Mojave) but the problem still exists.
Scanning using a Mac for a PDF file stopped working. Need help.
- Thread starter ymc226
- Start date
I can't explain why what once worked now doesn't, but could you print the .JPG and on the print window select "Save as PDF" or alternately open/edit the .JPG with preview and then "file" > "Export" > "Export as PDF"
Check on the Brother website. Might have to do with OCR settings on the PaperPort program.
For example: https://support.brother.com/g/b/faqend.aspx?c=au&lang=en&prod=mfcj5910dw_all&faqid=faq00002976_000
For example: https://support.brother.com/g/b/faqend.aspx?c=au&lang=en&prod=mfcj5910dw_all&faqid=faq00002976_000
