Rental Review: Toyota Sienna LE

edyvw

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Been to Los Angeles on a business trip and brought family with. Stayed at my wife's cousin in Van Nuys, not far from West Hollywood where I had to be for few days. She has bunch of family in LA, so we were constantly on the road, all the way down to Buena Park, one visit to LAX for my 9yrs old to watch airplanes and catch A380.
Since we are family of 5, with kids 9, 7 and 1 year old, van is best option, so I reserved one through Budget.
Landed at Burbank, it is dark blue Toyota Sienna LE. We already once rented new Sienna, XSE in 2022 through Turo to check is it something we could live with, and decided not to get it. With this one, we hanged out longer, make more miles, so kind of had beter understanding of a vehicle.

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VERY GOOD:

Mpg. There is no other way around this, especially when 87 goes between $5.89 and $6.99 depending where you are in LA. Interestingly in LE I could not find in vehicle information anywhere about average mpg. By the time I realized that, I lost track how many miles I made. But there is no doubt mpg is great. When I rented SIenna here in Colroado Springs I averaged 36mpg in the city, while on interestate it dropped to low 30's. One of the tourist attractcions in LA, sitting in traffic, makes hybrid system shine. As long as I was crawling between Van Nuyes and West Hollywood, gas gauge is not moving. After 5 days, I filled up 9.2 gallons, and I would say 36mpg would be good bet.

GOOD:

Space is good. It is not very good, though, which I would say in my old 2nd generation Sienna, was. Current Sienna just feels smaller, and it is smaller than previous one. We brought one of child seats with us, and installing it in the middle, it blocks two other seats from moving to allow access to third row. There is just no enough width. Second and third row just feel more claustrophobic.
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Trunk too. While trunk is big, previous Sienna just felt bigger.
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The space around driver is more useful than in previous generation, especially storage at the floor between driver and passanger.

Average:

Suspension is just average. The rear end is big improvement over old Sienna as old one had Torsion beam if I recall corectly while new one has independent suspension. It tracks road very well. However, it gives false sense of security. When taking exit fast, and there is bit sharper curve, it oversteers, and it oversteers really bad.
Was not sure whether to put brakes in bad or average. But feel is bit improved. It has firmer feel. However, it is clearly boosted, not because pads are more aggressive. When you press brake it reacts very fast. But, if you need to brake hard, and start pressing pedal, you realize that hard pedal is suddenly like an obstacle to get to part where it starts braking. In my VW or BMW brakes are super firm, but when you apply more strenght, you are hanging on seat belts. Here it is just firm feeling and it is just feeling, nothing is going on. Really weird and bad attempt I guess to make it more responsive.

BAD:

Infotainment system. XSE we rented through Turo had big screen but I remember being very clunky. This is poor people version in LE. It is absolutely attroicious. Both my wife and I connected phones. Regardless whose phone connects, it requires you to go into settings every time and activate Car Play. Switching between phones require several steps. I got used to Kenwood aftermarket unit in our Sequoia, but this is really dated and not only that, really illogical.
Another issue is AC. I am not sure why AC does not SYNC front and rear. Everytime I change temperature, it requires separate adjustments to rear AC regardless that SYNC button is pressed. After few days, it became old and kind of aggrevating.
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REALLY BAD:

The sound. I am not sure whether that infamous drone is an engine or CVT, but if people first meet 4cyl engine in Toyota, and then think they are all bad, I don't blame them. The noise is so agrevating that my wife every time I step on its says: "here comes vacuum cleaner, and nothing happens."
The power is I would say, adequate for city driving, but I would NOT like this thing on a road trip.
Assembly screames cheapness and saving a buck. Two pieces of plastic above cluster, are not fitting properly. I saw that in XSE that I rented in 2022, and only conclusion I have is that it is like that from the beginning, they know it (because it is right in front of your eyes), and they don't care.
IMG_5453.webp


Which brings me to the worst part of the vehicle: the seats. When I had XSE, I wrote here that seats are absolutely abysmal. This just comfirmed that, and more. LE has cloth seats, so all the shortcomings of the seats are further exacerbated.
The seats are unbeliveably short. It is insane how short they are. When I measured seats in XSE I think they were some 2" shorter than in our Tiguan, and some 4 1/2 compared to sport seats in my BMW. This car for me would be punishment to sit in on a road trip. I remeber checking Grand Highlander before purchasing Atlas, and saw that it has same seats as Sienna, and I just was not interested in the car anymore.

IMG_5486.webp
 
“The sound. I am not sure whether that infamous drone is an engine or CVT, but if people first meet 4cyl engine in Toyota, and then think they are all bad, I don't blame them.”

The whining is the hybrid system which is coming from the eCVT. The vacuum cleaner drone is coming from the engine. Mostly the fuel injection system and VVT system from what I can tell. Add to it the nanny alarms and it’s a very noisy platform.

My wife calls here Sienna Hybrid a girl and refer to it as her or she. Sometimes I’ll say well she’s an opinionated and mouthy ***** ain’t she. Always make the wife chuckle because the vehicle is ridiculously loud.
 
Another good that cannot necessarily be determined without long term use is reliability. The powertrain and hybrid system is the same shared across multiple vehicles and it is very dependable with reasonable maintenance requirements. A huge plus in my book, especially if your spouse will be driving it with the kids in a place like LA which has some less than ideal locations to breakdown.
 
Another good that cannot necessarily be determined without long term use is reliability. The powertrain and hybrid system is the same shared across multiple vehicles and it is very dependable with reasonable maintenance requirements. A huge plus in my book, especially if your spouse will be driving it with the kids in a place like LA which has some less than ideal locations to breakdown.
Any leg up in reliability it has over its two competitors is minimal, IMO.
 
Nice review. I just drove a rented Pacifica from Marquette, MI to middle GA and I continue to be impressed with them. It got 27mpg with cruise set on 80 the majority of the time. I'm a big mini-van fan (although my wife will never own one)... My brother-in-law had a snowmobile accident and had to be driven back and he was as comfortable as he could be considering everything that was broken...
 
nice real world write up. I always assumed the Siena was cavernous inside and built to the traditional Toyota high standards.
 
We have an odyssey.

Wanted to at least consider and test drive a Sienna, but at the time they weren’t even available to test drive. Everything showing up off a truck was already spoken for, so no test drive unless you put a deposit down and it was “yours”.

I have ridden in a friends and with 3 adults and nothing else, just going a few miles around town it really sounded wound out and we were barely moving.

Comparing cargo areas instantly removed it from an option, though. At the time of purchase, we camped a lot, and Sienna had a lot less cargo capacity than odyssey. I couldn’t believe they’d reduce it so significantly, but we had an 2011 Sienna and they reduced it even from that. This review just confirms it in real world experience.

I wanted and still want to like the Sienna as I feel like it’d be more reliable, whereas our odyssey is either at the dealer for noises (or I’m just biting my tongue ignoring noises that I wish they’d fix). But we probably made the right choice. It should last long enough to get us to the point in life that we don’t need a minivan anymore at least.
 
Small interior, loud and uncomfortable seats are definitely a deal breaker box n a vehicles that’s supposed to be designed for family comfort and long distance travel.
And they want something like $50k for it, you gotta pay for that reliability😆
The small interior aspect I’m not sure I agree with. Smaller than others in the segment or previous gens does not make it “small.” It makes it smaller comparatively. We’ve taken ours on long trips with six people (four adult sized) plus luggage and coolers and never had a problem. Also regularly haul stuff like lumber, boxes, Xmas tree, etc. Again no issues. And I think the uncomfortable seating is subjective. There are people who can sleep soundly on a wood plank and others who need a fluffy bed.

I think a best way to describe the vehicle is middle of the road or adequate. It doesn’t necessarily excel in any one area. But that’s kind of Toyota right. Now the nosiness and Toyota tax are very real though - no arguing that.
 
The small interior aspect I’m not sure I agree with. Smaller than others in the segment or previous gens does not make it “small.” It makes it smaller comparatively. We’ve taken ours on long trips with six people (four adult sized) plus luggage and coolers and never had a problem. Also regularly haul stuff like lumber, boxes, Xmas tree, etc. Again no issues. And I think the uncomfortable seating is subjective. There are people who can sleep soundly on a wood plank and others who need a fluffy bed.

I think a best way to describe the vehicle is middle of the road or adequate. It doesn’t necessarily excel in any one area. But that’s kind of Toyota right. Now the nosiness and Toyota tax are very real though - no arguing that.
There are people that have a better tolerance for uncomfortable seats, but a seat can be designed to be almost universally comfortable.
Toyota doesn’t seem to have many of those, uncomfortable seats seems to be quite a common complaint. Germans are pretty good at designing comfortable seats.
 
The small interior aspect I’m not sure I agree with. Smaller than others in the segment or previous gens does not make it “small.” It makes it smaller comparatively. We’ve taken ours on long trips with six people (four adult sized) plus luggage and coolers and never had a problem. Also regularly haul stuff like lumber, boxes, Xmas tree, etc. Again no issues. And I think the uncomfortable seating is subjective. There are people who can sleep soundly on a wood plank and others who need a fluffy bed.

I think a best way to describe the vehicle is middle of the road or adequate. It doesn’t necessarily excel in any one area. But that’s kind of Toyota right. Now the nosiness and Toyota tax are very real though - no arguing that.
I wrote up my review of XSE few years back. I was so astonished by the fact that someone, somewhere decided to design seats like that, then someone said: “yeah, that will do it,” that I measured it and compared to Tiguan and my 3 series. Seating surface is 2” shorter than in 2011 Tiguan.
My conclusion is that they just figured they can save money on that, people will buy it bcs. Toyota, and move on.
IMO, those decisions are catching up. Our cousins have KIA Sedona PHEV or HEV, I can’t remember, and that thing looks better executed inside. Big seats, better seating, infotainment system.
 
Small interior, loud interior and uncomfortable seats are definitely a deal breaker in a vehicles that’s supposed to be designed for family comfort and long distance travel.
And they want something like $50k for it, you gotta pay for that reliability😆
My 2nd gen at 86k needed new tailgate as hinges were made out of paper. $5,000+ with labor. “Rusty,” my friend, fixed it for $300, but no more electric operation.
Suspension was shot in front, together with rear shocks.
Went through brakes like crazy, but that is issue with all Asian vehicles if you drive faster than school zone speed limit.
Having Pilot that I refuse to drive unless absolutely necessary, they are all in ballpark.
Big advantage of Sienna is AWD. But, bcs. mpg, they lowered 3rd gen further, which really confines it to asphalt.
 
Another good that cannot necessarily be determined without long term use is reliability. The powertrain and hybrid system is the same shared across multiple vehicles and it is very dependable with reasonable maintenance requirements. A huge plus in my book, especially if your spouse will be driving it with the kids in a place like LA which has some less than ideal locations to breakdown.
Only two vehicles left my hanging: Mazda Millenia and 2nd gen Sienna. Pilot almost did it when oil pressure sensor died in Denver. Crawled back to Colorado Springs driving 35mph.
The hybrid system is very good for LA. Lack of power at the sea level is not that apparent as here in CO where XSE i rented really struggled.
But, if I lived in LA (which ain’t gonna happen, ever) it is definitely different dynamic that makes this car a contender. Our cousins have Tesla and hybrid minivan. Can’t blame them.
I lived in San Diego and always hated LA with passion. That traffic, gas prices, really eliminate wish to drive something fun. So, at that point it is all about efficiency. Next year Toyota is pushing out EV Grand Highlander. That means EV Sienna too. That would be perfect car for place like LA.
But I do think this Sienna is product of arrogance like many other Toyota’s today. That people will buy it no matter what. That 4cyl will be reliable. It is simple stuff. It is not V35 complexity that Toyota generally always struggles with. The issue for them is competition. 15yrs ago my cousins would probably choose Sienna. Now, KIA looks like really good alternative and tgey bought one. Does its job.
 
Sorry to hear about your disappointment with the Sienna.
I had thought that it would prove to be a pretty good all-purpose family vehicle.
I guess it is if you overlook its interior packaging deficiencies as well as its dynamic ones involving handling and braking.
You also noted that it was loud in operation, so maybe not a great trip machine.
Toyota knows how to do better especially in a vehicle that isn't bargain priced.
 
But why should they? They already have the market cornered.
Oh, I don't know.
Maybe it's that Toyota and Honda have in the past made things that were better than they had to be at the price points they sold at. Underpromising and overdelivering is a proven strategy for gaining and keeping customers. It seems that Toyota has done a good job in overdelivering on fuel economy in this big box but has underdelivered on everything else.
 
Been to Los Angeles on a business trip and brought family with. Stayed at my wife's cousin in Van Nuys, not far from West Hollywood where I had to be for few days. She has bunch of family in LA, so we were constantly on the road, all the way down to Buena Park, one visit to LAX for my 9yrs old to watch airplanes and catch A380.
Since we are family of 5, with kids 9, 7 and 1 year old, van is best option, so I reserved one through Budget.
Landed at Burbank, it is dark blue Toyota Sienna LE. We already once rented new Sienna, XSE in 2022 through Turo to check is it something we could live with, and decided not to get it. With this one, we hanged out longer, make more miles, so kind of had beter understanding of a vehicle.

View attachment 329810

VERY GOOD:

Mpg. There is no other way around this, especially when 87 goes between $5.89 and $6.99 depending where you are in LA. Interestingly in LE I could not find in vehicle information anywhere about average mpg. By the time I realized that, I lost track how many miles I made. But there is no doubt mpg is great. When I rented SIenna here in Colroado Springs I averaged 36mpg in the city, while on interestate it dropped to low 30's. One of the tourist attractcions in LA, sitting in traffic, makes hybrid system shine. As long as I was crawling between Van Nuyes and West Hollywood, gas gauge is not moving. After 5 days, I filled up 9.2 gallons, and I would say 36mpg would be good bet.

GOOD:

Space is good. It is not very good, though, which I would say in my old 2nd generation Sienna, was. Current Sienna just feels smaller, and it is smaller than previous one. We brought one of child seats with us, and installing it in the middle, it blocks two other seats from moving to allow access to third row. There is just no enough width. Second and third row just feel more claustrophobic.
View attachment 329807

Trunk too. While trunk is big, previous Sienna just felt bigger.
View attachment 329812

The space around driver is more useful than in previous generation, especially storage at the floor between driver and passanger.

Average:

Suspension is just average. The rear end is big improvement over old Sienna as old one had Torsion beam if I recall corectly while new one has independent suspension. It tracks road very well. However, it gives false sense of security. When taking exit fast, and there is bit sharper curve, it oversteers, and it oversteers really bad.
Was not sure whether to put brakes in bad or average. But feel is bit improved. It has firmer feel. However, it is clearly boosted, not because pads are more aggressive. When you press brake it reacts very fast. But, if you need to brake hard, and start pressing pedal, you realize that hard pedal is suddenly like an obstacle to get to part where it starts braking. In my VW or BMW brakes are super firm, but when you apply more strenght, you are hanging on seat belts. Here it is just firm feeling and it is just feeling, nothing is going on. Really weird and bad attempt I guess to make it more responsive.

BAD:

Infotainment system. XSE we rented through Turo had big screen but I remember being very clunky. This is poor people version in LE. It is absolutely attroicious. Both my wife and I connected phones. Regardless whose phone connects, it requires you to go into settings every time and activate Car Play. Switching between phones require several steps. I got used to Kenwood aftermarket unit in our Sequoia, but this is really dated and not only that, really illogical.
Another issue is AC. I am not sure why AC does not SYNC front and rear. Everytime I change temperature, it requires separate adjustments to rear AC regardless that SYNC button is pressed. After few days, it became old and kind of aggrevating.
View attachment 329809

View attachment 329811

REALLY BAD:

The sound. I am not sure whether that infamous drone is an engine or CVT, but if people first meet 4cyl engine in Toyota, and then think they are all bad, I don't blame them. The noise is so agrevating that my wife every time I step on its says: "here comes vacuum cleaner, and nothing happens."
The power is I would say, adequate for city driving, but I would NOT like this thing on a road trip.
Assembly screames cheapness and saving a buck. Two pieces of plastic above cluster, are not fitting properly. I saw that in XSE that I rented in 2022, and only conclusion I have is that it is like that from the beginning, they know it (because it is right in front of your eyes), and they don't care.
View attachment 329806

Which brings me to the worst part of the vehicle: the seats. When I had XSE, I wrote here that seats are absolutely abysmal. This just comfirmed that, and more. LE has cloth seats, so all the shortcomings of the seats are further exacerbated.
The seats are unbeliveably short. It is insane how short they are. When I measured seats in XSE I think they were some 2" shorter than in our Tiguan, and some 4 1/2 compared to sport seats in my BMW. This car for me would be punishment to sit in on a road trip. I remeber checking Grand Highlander before purchasing Atlas, and saw that it has same seats as Sienna, and I just was not interested in the car anymore.

View attachment 329808
Nice write up. Pretty much spot on. I had a rental XLE with 7k miles about 2 months ago. Those seats (I only tested out the front ones) were terrible. The powertrain going up and down I-95 was awful and loud. I mean loud anytime I wanted it to go any faster at freeway speeds. That thing’s as loud as my ‘05 Corolla and Toyota wants $50k for these. What a joke.
I even got to try out the Pacifica and Odyssey on the same trip. The Odyssey with the 10AT flappy paddles and V6 was by far the best. Seats felt better than the others. The Pacifica probably had the most comfy seats but that transmission wasn’t quick witted for downshifts and it handled like a boat. The Sienna hybrid was the smallest as you pointed out and the slowest/loudest of the bunch.
 
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