Originally Posted By: TriboGeek
The problem I see is a design flaw or production control problem. Do you expect them to initiate a recall over the matter?
Short a risk of liability for catastrophic engine damage, I foresee this problem will at best be quietly swept under the rug. If within 3-6 months the same design flaw is being found in new production, I'll know all I need to about Purolator's vaunted engineering proficiency, and concern for customers.
No way they will do a recall. It's not a safety issue like the Fram/Subaru recall where the filter was leaking oil on hot exhaust systems and had the potential for a vehicle fire. If it could be proven that an engine got damaged (highly unlikely, maybe a bit more wear which nobody could determine), then Purolator will just pay for the damages under their standard warranty policy.
They will surely put the engineering "tiger team" on the case and figure something out. As the letter from Purolator said, if you want the "undisclosed improvements", then go buy new filter stock and don't use your old stockpiled filters.
The problem I see is a design flaw or production control problem. Do you expect them to initiate a recall over the matter?
Short a risk of liability for catastrophic engine damage, I foresee this problem will at best be quietly swept under the rug. If within 3-6 months the same design flaw is being found in new production, I'll know all I need to about Purolator's vaunted engineering proficiency, and concern for customers.
No way they will do a recall. It's not a safety issue like the Fram/Subaru recall where the filter was leaking oil on hot exhaust systems and had the potential for a vehicle fire. If it could be proven that an engine got damaged (highly unlikely, maybe a bit more wear which nobody could determine), then Purolator will just pay for the damages under their standard warranty policy.
They will surely put the engineering "tiger team" on the case and figure something out. As the letter from Purolator said, if you want the "undisclosed improvements", then go buy new filter stock and don't use your old stockpiled filters.