IMPORTANT SAFETY RECALL
COOPER TIRE & RUBBER COMPANY
Findlay, Ohio 45840 419-423-1321
February 10, 2017
Dear Dealer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Cooper Tire & Rubber Company has decided that a non-compliance which relates to motor vehicle safety exists in all tires identified as follows:
Product Name
Size
DOT Serial Number
Brand
COOPER DISCOVERER M+S SPORT
235/75R15
AT 1T CLX 0110-3316
Cooper
COOPER DISCOVERER M+S SPORT
255/65R16
AT 3X CLW 0110-3316
Cooper
COOPER DISCOVERER M+S SPORT
215/70R16
AT DA CLW 0110-3316
Cooper
COOPER DISCOVERER M+S SPORT
225/70R16
AT X5 CLW 0110-3316
Cooper
COOPER DISCOVERER M+S SPORT
235/70R16
AT 4E CLW 0110-3316
Cooper
COOPER DISCOVERER M+S SPORT
245/70R16
AT 9H CLW 0110-3316
Cooper
COOPER DISCOVERER M+S SPORT
265/70R16
AT C2 CLW 0110-3316
Cooper
COOPER DISCOVERER M+S SPORT
255/60R17
AT F6 CLW 0110-3316
Cooper
COOPER DISCOVERER M+S SPORT
225/65R17
AT 2Y AEK 0110-3316
Cooper
COOPER DISCOVERER M+S SPORT
235/65R17
AT 81 CLX 0110-3316
Cooper
COOPER DISCOVERER M+S SPORT
265/65R17
AT 2H AEK 0110-3316
Cooper
COOPER DISCOVERER M+S SPORT
255/55R18
AT 2T CLX 0110-3316
Cooper
COOPER DISCOVERER M+S SPORT
235/60R18
AT 45 AEK 0110-3316
Cooper
COOPER DISCOVERER M+S SPORT
255/50R19
AT LH AEK 0110-3316
Cooper
Cooper Tire & Rubber Company has determined that the subject tires do not comply with the requirements of 49 CFR 571.139. The subject tires are marked with the Alpine Symbol, but do not meet the traction requirements for snow tires pursuant to the standard. If placed into service, the subject tires may not provide the expected traction or performance in severe snow weather conditions and could potentially increase the risk of a crash.
Cooper Tire & Rubber Company is recalling all of the tires with the identification number(s) above. The impacted serial weeks are 0110 through 3316. Effective immediately, you or your dealers must not sell any of the tires listed and described above.
You should also comply with the following instructions regarding the return of new and used recall tires at no charge in accordance with such provisions.
PROCEDURE FOR RETURN AND CREDIT OF RECALLED TIRES
NEW TIRES:
All recalled new tires existing in your inventory, or in your sub‑dealers' inventories, should be returned immediately in one shipment, freight collect to the designated inspection point for your area as indicated on the attached map. To assure proper handling, these tires should be listed on the standard Manufacturer’s Tire Claim Form. In order to expedite the sorting and crediting process, please use a crayon and write the words, “New Recall” on the sidewall of the tire and on the Claim Form in the comments section.
Upon verification by Cooper Tire that the tires returned are within the recall group, we will issue credit to you based upon your last invoice price of the tires.
USED TIRES:
Cooper Tire’s registration records are being searched and consumers who have purchased tires with the subject identification number(s) are being notified of the RECALL. Attached for your information is a copy of the notification being sent to such consumers. Tires removed from consumer vehicles as a result of this RECALL should be replaced with tires of like size and construction bearing identification numbers other than those listed above.
We have advised the consumer to return his recalled tire(s) and his letter to you. If your inspection verifies that the consumer has a tire(s) with the suspect identification number, the tire(s) should be replaced, mounted and balanced at no charge, if presented for remedy within sixty (60) days after (i) receipt of this letter or (ii) notice that a replacement tire(s) is available (if not available at the time of the inspection). It is expected that replacement tire(s) will be available at the time of inspection. However, if the tires are not available at the time of inspection, they will be available within twenty‑one (21) days. After expiration of the sixty (60) days, tires will be replaced under our normal adjustment policy.
We have advised the consumer that it will take approximately thirty (30) minutes each to replace the recalled tires. For any tires removed from consumer vehicles during such sixty (60) day period, Cooper Tire will authorize an allowance of $17.50 per tire to cover mounting and balancing.
“YOU ARE PROHIBITED BY FEDERAL LAW FROM SELLING NEW OR USED TIRES COVERED BY THIS NOTIFICATION.”
Tires removed from consumer vehicles must be listed on our standard Manufacturer’s Tire Claim Form. The Claim Form must be properly completed and signed by the consumer and the consumer's copy of the recall letter attached.
For the purpose of the RECALL, the Claim Form must include RECALL tires only. The word "RECALL" must be printed directly across from the name and address on the claim form in the comments section. All tires should be identified in crayon with the Claim Form reference number per standard adjustment procedures. Also, please write the words, “Used Recall” on the sidewall of the tire.
Upon verification by Cooper Tire, credit will be issued to you on a no charge replacement basis if replaced by you and returned to Cooper on or before ninety (90) days after notice of this RECALL.
All Claim Forms for both "New Recall" and "Used Recall" tire(s) should be mailed to Cooper Tire & Rubber Company using the standard tire adjustment procedures. Please mail the claim forms one to two days before shipping the tires. Remember: DO NOT ship the Claim Forms with the tires.
You should return in one shipment all recalled new and used tires to the inspection point as indicated on the attached map. These tires should be classified as SCRAP and shipped as SCRAP RUBBER TIRES, freight collect. Freight collect privileges apply only within the prescribed time period. Any tires returned after the designated time will be handled under our regular tire adjustment procedures.
Cooper Tire requests that you advise it of those customers of yours, if any, who have purchased any of the tires described above for which registration forms have not previously been submitted so that such customers can be advised of the recall and the replacement of their recalled tires can be scheduled.
We certainly apologize for any inconvenience this may cause you. If you have any questions pertaining to the implementation of this RECALL or need assistance, please contact the Cooper Tire Consumer Relations Department at 800-854-6288
Sincerely,
William N. G. Geaman, Jr.
Manager, Consumer Quality Systems
Attachments:
Cooper Tire Consumer Letter
RIP Map
