Parts Store Rant

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Walked into a parts store today looking to buy a transmission hose. Had a 20% off one item coupon in hand.

Told the clerk, I wanted 4 ft of the house. He cut it and rang me up with the coupon.

Looking at the receipt, the discount was off 1 foot! [censored]!!!!

So much so for fine print. So buying a 4' transmission hose counts as 4 items joined together, not 1 item!
 
Originally Posted By: crazyoildude
what parts store? maybe there was a mistake


Nope, makes perfect sense to me. When I bill out bulk line it is by the foot. so it would be quantity 4 of x/x" hose.
 
I would go back and inquire. From experience, when my wife purchases fabric, it is sold by the yard and the discount applies towards the total amount of fabric cut, not simply the first yard. Let us know the outcome.

NB. Technically it is one item, it was not cut into sections. Hand it over to the manager and ask him how many hoses he's holding. The only reason it's charged out by the foot is for inventory purposes. Case closed.
 
Last edited:
Originally Posted By: Sawdusted
Walked into a parts store today looking to buy a transmission hose. Had a 20% off one item coupon in hand.

Told the clerk, I wanted 4 ft of the house. He cut it and rang me up with the coupon.

Looking at the receipt, the discount was off 1 foot! [censored]!!!!

So much so for fine print. So buying a 4' transmission hose counts as 4 items joined together, not 1 item!


Sounds like the clerk was being a ****.
 
Originally Posted By: Donald
Originally Posted By: Sawdusted
Walked into a parts store today looking to buy a transmission hose. Had a 20% off one item coupon in hand.

Told the clerk, I wanted 4 ft of the house. He cut it and rang me up with the coupon.

Looking at the receipt, the discount was off 1 foot! [censored]!!!!

So much so for fine print. So buying a 4' transmission hose counts as 4 items joined together, not 1 item!


Sounds like the clerk was being a ****.


Probably unintentional, just running in default from the factory.
 
Originally Posted By: Donald
Originally Posted By: Sawdusted
Walked into a parts store today looking to buy a transmission hose. Had a 20% off one item coupon in hand.

Told the clerk, I wanted 4 ft of the house. He cut it and rang me up with the coupon.

Looking at the receipt, the discount was off 1 foot! [censored]!!!!

So much so for fine print. So buying a 4' transmission hose counts as 4 items joined together, not 1 item!


Sounds like the clerk was being a ****.


How'd that slip by the [censored] censor?
 
Also the computer might have done it automatically. A lot of the parts stores the end user counter person cannot override a discount for a retail customer.
 
Bulk hose is by the foot so you were not screwed in anyway. Yes you got a 4 foot hose but as far as SKU's go that is 4 , 1 foot hoses. So your 20% off 1 item coupon went towards 20% off a 1 foot section of the 4 foot hose.
 
Originally Posted By: hisilver
Originally Posted By: Donald
Originally Posted By: Sawdusted
Walked into a parts store today looking to buy a transmission hose. Had a 20% off one item coupon in hand.

Told the clerk, I wanted 4 ft of the house. He cut it and rang me up with the coupon.

Looking at the receipt, the discount was off 1 foot! [censored]!!!!

So much so for fine print. So buying a 4' transmission hose counts as 4 items joined together, not 1 item!


Sounds like the clerk was being a ****.


How'd that slip by the [censored] censor?


Holy [censored], how did that get by the censor?
 
Originally Posted By: bdcardinal
Also the computer might have done it automatically.

That's certainly it. Till programs are pretty basic. You have an item, be it a length of hose, a case of oil, a bottle of pop, or whatever, and you input a quantity if it's not the default "1 item" when scanned or input. Whatever the base unit is doesn't matter, be it a foot of hose or a drum of oil or a dozen of this or one of that.

I highly doubt that the clerk took it upon himself to enrich his boss by a few pennies. Tills these days don't tend to allow a clerk to do the math in his head and enter it as a generic sale.

A couple year ago, a geezer was grumbling how tills are too fancy these days and when he was young, you would do it in your head or with a simple till and clerks cannot cope. I told him that's true. But, I also asked him, when he was a kid, if he had to submit sales taxes to two or three levels of government or had to charge deposit and two levels of environmental fees on items and account for those all separately. Of course, the answer was no.
 
Or they could have sold it by the yard under the old system.
wink.gif
 
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