Oil Change Purchases - Buyer Beware!

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Originally Posted By: JOD
I hate those foil seals!

I hate them too. But I hardly ever bother trying to remove then completely. I usually just knock them in with my knuckle and spend maybe 5 seconds removing what I can.

I prefer the tamper rings, although those can get in the way when you put the cap back on.
 
Originally Posted By: glum
OK I can easily believe that (not like I didn't know how scummy people can be), but to put it back on the shelf for resale?


It is bad business practice in my opinion to put questionable merchandise back on the shelf. I'm guessing less than 5% of customers are rotten and do these types of returns. But the company is willing to risk losing the business of their 95% good buying customers by selling to them someone else's junk.
 
I bought PP at local walmart but got 5W20, instead of 5W30. Opened it w/o realizing, when I did I went right back to walmart receipt in hand and let them know I opened it by mistake hoping they would allow me to exchange for the correct grade. I was even prepared to pay a small fee if necessary for opening the bottle. The cashier simply said ok just get the one you meant to buy. That frightened me then, and still does. She didn't take off the cap or check to make sure it was new or used. We as consumers just have to be extra careful when purchasing such items. Not to rag on her or any other employee in that situation, but I could have returned used oil, and got another bottle of new oil for free if I was that kind of person.
 
yep, have seen this at walmart too even lol.

Happens a LOT people will grab the wrong filter.....

Actual bigger concern to me, is those who will come into the store with their old blade(s) to "match them up" then, leave with 2 NEW BLADES.....leaving behind their old blades in the package....

Can't say I've seen it with brake bulbs and such though! LOL, IMHO, keeping a bulb to stay in it's package is a lot more tricky than swapping out an old oil filter for a new one.....or a old wiper blade for a new one...etc...etc.....at my local stores anyways, the bulbs are hanging on pegs, so it's kind of hard to "leave behind" the old bulb inside the package
wink.gif
 
Originally Posted By: Greenz
I bought PP at local walmart but got 5W20, instead of 5W30. Opened it w/o realizing, when I did I went right back to walmart receipt in hand and let them know I opened it by mistake hoping they would allow me to exchange for the correct grade. I was even prepared to pay a small fee if necessary for opening the bottle. The cashier simply said ok just get the one you meant to buy. That frightened me then, and still does. She didn't take off the cap or check to make sure it was new or used. We as consumers just have to be extra careful when purchasing such items. Not to rag on her or any other employee in that situation, but I could have returned used oil, and got another bottle of new oil for free if I was that kind of person.


Most likely that opened jug of oil will be used by the oil change techs at Walmart. I've seen motor oil jugs/quarts and oil filters with dirty oil hand prints on the outside. I just assumed a tech grabbed the wrong one and then put it back.
 
Working for best buy I can tell you that unless a product is returned and claimed defective, it is usually sold as open box. Sop is a minimum 10% discount. We've had a few issues recently. Normally the product is given a cursory check to make sure is functional and not missing anything.

About a week ago I sold a guy an open box Acer iconia tab. Not half an hour later he's back saying it doesn't work. The numbskull who'd returned it, instead of returning the stock charger returned it with a Samsung cell phone, charger that happened to be micro USB as well. .6 amps when the stock one is 2.0 amps. Exchanged it with a brand new one at no additional cost to help make up for the inconvenience.
 
Pulled a Puro Classic out of my stash today to do an oil change for a relative. The right filter was in the box, but it was obviously used - dirty fingerprints all over the filter, and traces of oil inside.

*%@%#**#*!!.
 
I worked retail at Wal-Mart for almost 4 years in the electronics department. We saw lots of shameful things come back on our return cart. People would buy these gigantic 52" Projection TVs for Superbowl Sunday, we'd make a lot of sales, but we'd lose them all come Monday because the same people would return the TV saying it wasn't what they were looking for.

People would buy computers, gut the innards, and return the product with bags of cat litter inside the towers.

I've seen new laptops swapped with old infected out-of-date laptops.

And we always got TV's that looked and smelled like they were in a trailer-trash smoker house, like baked ham and old cigarettes.

I almost got fired for exploding on a group of customers because they returned a ridiculously heavy and large 50" Plasma HDTV because they didn't measure right before they bought it. Now, that's a legitimate return, but it's common sense that you make sure the TV fits before you go through the hassle of having a salesperson grabbing it from the top rack, rolling it up front, loading it in your vehicle, just to have us rip the box apart, look at everything, lift the TV several times for inspection, and finally roll it back to the department and throw it up for a clearance TV.

I wouldn't put it past people to do the same thing with oil and filters, but it still amazes me how people can be.

I am extremely frugal and if say, a bottle of dandruff shampoo doesn't work for me, or some mouthwash is really disgusting, I will return it, in a very polite manner, with only the little bit I tried missing, and ask for a different kind. I wouldn't use the whole bottle and say it didn't work, as I've seen happen there.

Sometimes people are just crazy rotten. But we live in a fallen world!
 
Here is a story I saw last night on Inside Edition about a man who bought a fire safe at Home Depot, only to find it another person's very important life's documents. Apparently it was returned by mistake and then put back on the shelf to sell again.

Home Depot - Fire Safe Return
 
I scored on a returned item a few years back. Went to Home Depot to buy one of the large propane burners used for deep fried turkeys and such.

Got it home and when I opened the box found a birthday card inside. Looked inside the card and found a $50 bill.

Some one must have gotten the cooker and the card for their birthday. Threw the card in the box and forgot about it when they returned the cooker.
 
This is a major problem with on-line purchases too, especially autoparts. I like RockAuto but have received used and/or missing components on several orders. Just got a stock pot from Amazon for my wife which was used. Who in the heck would use a stock pot to cook dinner and then return it. Sign of the times, unfortunately.
 
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I always sniffed the new filters before putting them on just because they smell good. I've always checked for the seal before buying oil. Checking for the seal is common sense.
 
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