This.After you install alsa-utils, do:
aplay -l
That is a lowercase L, not an I
Sounds, to me, more like a hardware problem.I have tried ka9's suggestion
sudo apt update
sudo apt upgrade
One more thing that's developed, the keyboard is unstable. It keeps on repeating a few times the character I just pressed briefly, or does nothing at other times whenever I press any key. No change if I use another, good keyboard.
I think I'm giving up on this Linux Mint thing.
More mainstream than LM? Da <expletive> you talking about? LinuxMint is one of the most popular distributions out there and the main stem is based on Ubuntu, just with a better UI than Ubuntu. In fact if Distrowatch is to be believed, LM is MORE POPULAR than Ubuntu for the last 12, 6, 3, and 1 months. https://distrowatch.com/dwres.php?resource=popularitySounds, to me, more like a hardware problem.
I played around with Red Hat years ago before it became commercial and Fedora spun off as a free version. Red Hat, and Fedora was a clunky OS and I didn't use it very long. Could be it's not well maintained (voluntarily supported by Red Hat employees).
I would try something more mainstream like Ubuntu (Debian is my first choice). Debian is slow to update but rock solid.
I just replaced an old version (no longer supported) of Mint on our Lenovo laptops (VERY old) with Debian 12. YouTube would play audio but no video. After days of searching for a fix finally landed on the YouTube help site. The fix? Disable hardware acceleration and all is good now
Don't give up! You will be happy in the end!
More mainstream than LM? Da <expletive> you talking about? LinuxMint is one of the most popular distributions out there and the main stem is based on Ubuntu, just with a better UI than Ubuntu. In fact if Distrowatch is to be believed, LM is MORE POPULAR than Ubuntu for the last 12, 6, 3, and 1 months. https://distrowatch.com/dwres.php?resource=popularithttps://distrowatch.com/dwres.php?resource=popularity
Yes LM is, and has been, very popular. More polished and geared towards converted Window$ users. Also, Ubuntu is based on Debian (like most everything). LM is a nice distro and I used it for a while. Turned out LM was too bloated for our use.In fact I'm using it to type this post now, and my audio works fine, without disabling hardware acceleration. If you had a really old, unsupported version of LM, it's your fault for not upgrading in a reasonable time period.
Ok, alsa-utils is installled.try:
sudo apt-get install alsa-utils
Excellent! So that's showing the HDMI audio on your graphics card as well as your integrated audio (ALC662). So both are detected. Follow the instructions @terry274 provided and you should be able to get sound.Ok, alsa-utils is installled.
Running aplay -l, i get
**** List of PLAYBACK Hardware Devices ****
card 0: HDMI [HDA ATI HDMI], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: HDMI [HDA ATI HDMI], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: Generic [HD-Audio Generic], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
Sorry, I still don't know what port the sound initially was outputted to, all I saw was the sole choice of the Dummy Speakers selected after installing Linux Mint 19.2, which was still the only choice selected after changing over to 21.3. There were no other choices available.I see HDMI listed, was that the port it was trying to output the sound? if so should be able to just change which port it's sending the audio out but at least it's working now for you.