NEW Vehicle Advice / Recommendations: Anyone? Subaru or Toyota? What says the gang?

I always take my time and drive just about every vehicle in the segment that I’m looking at. Even the same vehicles from different dealerships this way I can judge consistency in the quality and trim levels. Often, vehicles surprise me. For example, the vehicle that ranks lower on my list is way better than I gave it credit for. And the top rated/scoring vehicles according to the PRESS, I often like the least, almost feeling that I’ve been misled.
I look for things that are most important to me and my criteria, the roads that I drive, my particular climate and how exactly I will be using the vehicle 95% of the time, not the 5% that I might use it.
 
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I will tell you that as a Toyota dealer tech I’m not happy with Toyota and their quality and quality control recently. It’s one thing after the other these days. And normally I’d go out of my way to get a Toyota but not anymore. Between leaking shocks on the RAV4, coolant shut off valves on the RAV4 and just various other issues across multiple models including the RAV4 I’m just not impressed anymore and record high numbers of recalls. And are very picky on warranty work you’re lucky if they will cover it. Or if the vehicle is just slightly out of warranty you’re not going to get any support or help like you will with Subaru. I used to be a Subaru tech and when I was they were amazing vehicles besides a few select issues but they were known and Subaru actually cares and will take care of the customer. Toyota basically tells you to go pound sand. Toyota knows people will buy for the name so they have stopped caring.
 
I will tell you that as a Toyota dealer tech I’m not happy with Toyota and their quality and quality control recently. It’s one thing after the other these days. And normally I’d go out of my way to get a Toyota but not anymore. Between leaking shocks on the RAV4, coolant shut off valves on the RAV4 and just various other issues across multiple models including the RAV4 I’m just not impressed anymore and record high numbers of recalls. And are very picky on warranty work you’re lucky if they will cover it. Or if the vehicle is just slightly out of warranty you’re not going to get any support or help like you will with Subaru. I used to be a Subaru tech and when I was they were amazing vehicles besides a few select issues but they were known and Subaru actually cares and will take care of the customer. Toyota basically tells you to go pound sand. Toyota knows people will buy for the name so they have stopped caring.
@AutoMechanic How are the new Camrys?
 
Wife is in need of a new ride for work and for grandma duties. We need something that we can get in and out of easily for two people with many back and neck issues. Wife will use it to do short 12 miles round trip work drives 5 days a week. Also some 120 mile round trips to visit and to take the grandkids places. We also may start to attempt some longer road trips again to visit other son and family, if we find it comfortable enough to start doing those again.

With a Rav4 PHEV the ICE motor won't even turn on for your wife's commute. It gets about 40 miles of all electric range.

The Forester rides like a truck compared to a Rav4. If you really want a Subaru instead of a Toyota (first ask yourself why) go with the Outback. Ride quality will be much better.

Toyota/Lexus is the only game in town IMO. Just get an RX350 (new or used, doesn't matter).
 
I traded in my 2015 Honda CRV, which in most ways, was a great SUV on my new 2025 Toyota Rav4. My Honda, even though it was not turbocharged, always had fuel dilution in the engine oil. They also got rid of their port injection for 100% GDI that causes an eventual carbon buildup of crud on the backside if the intake valves. I watched and noticed on the newer CRV they went to a smaller, turbocharged engine with even worse fuel dilution in their engine oil. My 2025 Toyota is a much better, more refined, better riding SUV than my 2015 Honda CRV was. Another thing, Toyota out-smarted most car manufacturers and put an injector that is still doing port injection in each cylinder, cleaning the backside of the intake valves. Very smart, and less maintenance down the road. We basically love our new 2025 Rav4, but there are a couple exceptions to this judgement. I am an old, stiff arthritic 6 foot tall fat man. I didn't realize, until after the purchase, that the passenger front seat sits different then the electric driver seat, that makes it difficult to get in on the passenger side. I now do a lot more of the driving now when my wife and I go somewhere together, just for this reason. The next thing is it has the mandatory government required built in start-stop system which is stupid imo. Fortunately, there is a button on the dash to push that disables it until the next time you start the car. I forget to push the button part of the time. There is no noticable fuel savings using that feature, but undoubtedly will sell more starters at the local Toyota dealer. Other than that, we love the car. I doubt if they still exist, but maybe you could find a new 2025 Rav4 on the lot somewhere. All of the new 2026 Rav4 SUVs are hybrids. My 2025 is not a hybrid, which is what I preferred. I have read rave reviews about the new Rav4s, so I would definitly check them out. I would go for the Rav4 as opposed to the Subaru Forester. I have owned both.
 
One thing to consider is your height factor. If use are going to be running your Grand kids around -- they will need space for there legs. If you have the seat all the way back -- older kids will not fit comfortable. I own a 2023 Rav4 Hybrid so I can give you that point. Subaru never did anything for me. Great Friend bought a new 2005 Subaru Baja 2.5L NA with the 5 speed. It was gutless as ever. Now, if you wanted to go somewhere in snow. The Baja was outstanding for AWD. My wifes Outback -- I feel the same way. I would buy my Rav4 Hybrid all over again.
 
Many of the rental companies have the versions on their fleets but you might need to hunt some and wait for one.

Rent them for a week or weekend, go see the grandkids. Try out as a long test drive.
 
I’m at 106K miles on my 2020 RAV4 Hybrid. One total trip to the dealer for a TSB at 99K but everything else is easy DIY stuff. Only real repair was the rear power tailgate motors started screeching around 95K but I was able to order the parts online and change them out myself. Total cost was $474 with shipping and took me about 15 minutes to change them out. I still get roughly 40 MPG on my commute and is comfortable on the highway.
 
Toyota

I had one and done with Subaru. I find them …. Tinny.
The Outback/Forester/Legacy is a different animal than the old Impreza/WRX especially 2015+. Even our old grown up WRX called 2005 Legacy GT wagon manual was very mechanical feeling however not tinny .
 
I recommend you try all of them and see what wife likes. My wife did car shopping mostly on her own in 2018 across all compact SUVs.

The moron salesmen of Subaru she liked most asked about her husbands decision and she was done/angry. Against my reservations we ended up with 2018 VW Tiguan new with 200k miles now with little issues. Honestly the least issues of any Subaru, Toyota and Honda/Acura we have owned to similar mileage.
 
I will tell you that as a Toyota dealer tech I’m not happy with Toyota and their quality and quality control recently. It’s one thing after the other these days. And normally I’d go out of my way to get a Toyota but not anymore. Between leaking shocks on the RAV4, coolant shut off valves on the RAV4 and just various other issues across multiple models including the RAV4 I’m just not impressed anymore and record high numbers of recalls. And are very picky on warranty work you’re lucky if they will cover it. Or if the vehicle is just slightly out of warranty you’re not going to get any support or help like you will with Subaru. I used to be a Subaru tech and when I was they were amazing vehicles besides a few select issues but they were known and Subaru actually cares and will take care of the customer. Toyota basically tells you to go pound sand. Toyota knows people will buy for the name so they have stopped caring.
Good feedback. I knew about the coolant shut off. The warranty has been extended. I have been meaning to get an aftermarket one while there still everywhere. I didn’t know about shocks, I’ll need to inspect mine.
 
Another vote here for Mazda. We own 2 and they have been nearly trouble free. Biggest problems have been the dealer service.
Another weird aspect of Mazda vehicle esp upper trims is parts pricing due to low volume sales. My brother has a recent Mazda and they want nearly $2k for replacement LED headlight that is leaking slightly so fogging. He can’t find anything at junkyards or eBay that is not excessive. Body shops mention other mainstream brands significantly easier to get used parts for and competiitive.
 
Another weird aspect of Mazda vehicle esp upper trims is parts pricing due to low volume sales. My brother has a recent Mazda and they want nearly $2k for replacement LED headlight that is leaking slightly so fogging. He can’t find anything at junkyards or eBay that is not excessive. Body shops mention other mainstream brands significantly easier to get used parts for and competiitive.
Mazda is a tiny OEM with US being their largest market and much of what they sell being specific to here. So this doesn’t surprise me. I don’t think Subi is much different actually.
 
I'll add my two cents.
I had a 2023 Subaru Forester, got rear-ended and after the repair I traded it in for a Mercedes 300 GLC which was an electronic nightmare did a lemon law buy back from manufacturer. Then went with the RAV4 hybrid Limited.
mine has ventilated seats and I will never go back to unventilated seats. Here in SoCal nothing like a nice cool back and arse.
But all said and done after my experiences with these three cars I should have stuck with my 2016 Toyota 4Runner. There's something to be said about having weight around you when you're driving around these heretic freeways. Just my two cents
 
Since the mainstream compact SUVs are the largest selling segment outside of pickup trucks, car mfg’s are putting their best foot forward in this class and there are many very good options out there. Test drive the ones that most interest you or all of them. Some may surprise you with how good they are and may fit your personal criteria better by checking off the most boxes on your list of what is most important to you…

Comfort, Quiet, Ride/Handling, Outward Vision, Passenger Space compared to Cargo Space, Power vs Fuel Economy etc. What matters most to you? Each has their pros & cons.
 
Subaru has true full-time AWD systems.

Forester must be doing well as Toyota targets them.

https://www.toyota.com/rav4/rav4-vs-forester/

And so does Subaru.

https://www.quantrellsubaru.com/toyota-rav4-vs-subaru-forester-comparison/

As Toyota owns 20% of Subaru, they don’t care too much.

RAV4 for best reliability/no drama or Mazda CX-5 (2025, not 2026) if you want a premium interior and sportier driver experience. RAV4 Hybrid would be my choice if you are amenable to hybrid technology (and 40+ mpg). Just say "no" to Subaru unless you really need the AWD system for the winter.
“Toyota: where driving fun goes to die.”
 
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