Moen pulldown faucet hose weight shifts

[y_p_w]

When I was helping out with a tenant's toilet issues, I was shown a problem with a Moen faucet in the kitchen. The pulldown wouldn't pull up automatically from the weight on the hose. I had a look inside, and it looked like an oversized [correction] weight was installed that didn't grab the hose snugly and usually just sank to the bottom where it would shift. It was also gray, while Moen apparently uses black weights that I think are supposed to be sized exactly to hold on to Moen hoses.

https://www.amazon.com/Moen-125989-Replacement-Part/dp/B00263DQQE/ref=asc_df_B00263DQQE

I suspect that when a handyman installed this, he just reused an older weight from the previous pulldown and didn't use the OEM Moen weight in the box. Have no idea where the original box is (probably tossed). I looked up some instructions that clearly show that the weight is supposed to grab the hose and be placed in a certain "install zone" that's closer to the spray end than the base end. They also recommend a "clear area" under the faucet, but there's a lot of stuff under many sinks. They apparently also sell a "hose guide" (really a shield) to deal with the hose and/or weight bumping into various objects under the sink. But at the very least I'm thinking maybe I can put something in there to keep this thing from sliding along the hose. Maybe electrical tape or silicone repair tape as a shim? Or just around the hose where the weight will stop?

https://assets.moen.com/shared/docs/instruction-sheets/ins10294a.pdf

But here's the hose guide. Looks sort of like the "Cone of Shame" that's put around a dog's head. Not sure if it's worth $23.

https://www.moen.com/professional/products/Moen/Moen-Pullout-Pulldown-Hose-Management-System-(Hose-Guide)/159060

This higher-res photo came from Amazon, where it's apparently out of stock now.

 

[CarLuver]

just call moen and ask them to send you a new one

 

[Devo242]

I'll second the suggestion to call Moen. Did so myself a few years ago on the kitchen pull-up faucet to see how their lifetime warranty claims were handled due to a leaky ball socket at the handle. Surprisingly easy process and I was able to fix it quickly with the parts they supplied me at no charge.

 

[walterjay]

Call 1-800-BUY-MOEN

 

[y_p_w]

I'll second the suggestion to call Moen. Did so myself a few years ago on the kitchen pull-up faucet to see how their lifetime warranty claims were handled due to a leaky ball socket at the handle. Surprisingly easy process and I was able to fix it quickly with the parts they supplied me at no charge.

My biggest problem is that I didn't buy it and as such I don't have the receipt. I don't even know what model it is. But Moen is printed on the base. Might have been purchased at Costco though.

At the very least, it's easy to get exact replacement parts. A standard Moen pulldown hose assembly is $20 at Home Depot. I don't know why they would even need to sell the weight as a replacement part unless somehow the latching mechanism breaks and it doesn't hold.

I'm thinking of just wrapping the hose with Super Glue EZ Fuse tape above and below the weight to keep the weight from shifting.

 

[walterjay]

If you decide to buy parts call Moen. No receipt needed. You may get the part for free.

 

[55hambone]

Put a ty-rap on the hose under the weight

 

[Carmudgeon]

The Kohler kitchen faucet I have uses something similar (ly cheap), like a ferrite choke. It slips.

Kohler doesn't ask for proof-of-purchase when requesting parts.

Even if Moen does, doesn't hurt to ask first.

 

[y_p_w]

Put a ty-rap on the hose under the weight

I ended up using Super EZ Fuse silicone fusing tape under and above the weight. I did waste some because I set the weight on the wrong side. But it's working a lot better.

 

[MyWifesBoyfriend]

I'd just use a zip tie or similar to stop the weight from shifting down the hose