Originally Posted By: Eddie
It is not a scam when they tell you the pads/shoes are warranted for lifetime. They don't state that your braking system is warrantied. Why do we often read into something that is not stated and then accuse because we didn't brother to read.
It's a scam when they sell an unsuspecting, trusting, or unknowledgeable customer rotors, wheel bearings, and races they don't need, in order to perform the replacement of warrantied parts. Or perhaps a pair of calipers they don't need in order for those warranted replacement shoes to retain their warranty. Or they can't allow the car out of the shop with those rotors. The LT warranty is another shot at making more money. Free replacement pads/shoes cost them nothing. Ask me how I know.
That is why my father and I did 99% of our own work. On a side note, I'm originally from the NY area, perhaps in other parts of the US they're a little more honest. I do my own work so I don't know how it is where I live now.
AD