As we all probably know, we've taken it for granted that Wix oil filters and NAPA Gold oil filters are the same filters, just re-branded. However, sometimes we come across different information for the filters when comparing O'Reilly's and Wix's data to NAPA's data. I took it upon myself to first try to find some answers via chat on NAPA's and O'Reilly's websites. Being unable to get an actual answer from those technicians, I went ahead and emailed my question to O'Reilly, NAPA, and Wix. I am currently awaiting response from all three, and it may not be until tomorrow that I get them. In the mean time, I figured I'd make a thread here in case anyone would like to hear the answers I will get.
The question I sent to them is in regards to 2 Wix filters and their NAPA Gold equivalents, but I'm hoping the answer(s) I receive should be able to correlate with any discrepancies found between Wix and NAPA Gold filters.
Question:
"I know that currently Wix oil filters and NAPA Gold filters are the same, or are supposed to be anyway. I have a question regarding two oil filters, and their NAPA Gold equivalents.
1) According to O'Reilly's and Wix's data, the Wix 51592 has a nominal micron rating of 19, but according to NAPA the Gold 1592 has a nominal micron rating of 16, and can filter down to 8 (at a lower percentage).
2) According to O'Reilly's and Wix's data, the Wix 51087 has a nominal micron rating of 25, but according to NAPA the Gold 1087 has a nominal micron rating of 24, and can filter down to 8 (at a lower percentage).
What is the reason for these discrepancies in micron ratings, and shouldn't the Wix and NAPA Gold filters be rated the same if they are indeed technically the same filters?"
I will post the responses I receive from them in this thread as I get them.
Click to reveal..
Chat with NAPA Tech:
04:05:47 PM [Freya] Hello, my name is Freya. I would be happy to assist you today! How may I help you?
04:06:04 PM [ME] Hi, are you an ASE certified NAPA employee?
04:06:31 PM [Freya] I am an ASE Certified parts professional, how may I help you today?
04:07:01 PM [ME] Okay. Sorry this is kind of a long message I'm about to copy-paste...
04:07:04 PM [ME] I know that currently Wix oil filters and NAPA Gold filters are the same, or are supposed to be anyway. I have a question regarding two oil filters, and their NAPA Gold equivalents.
1) According to O'Reilly's and Wix's data, the Wix 51592 has a nominal micron rating of 19, but according to NAPA the Gold 1592 has a nominal micron rating of 16, and can filter down to 8 (at a lower percentage).
2) According to O'Reilly's and Wix's data, the Wix 51087 has a nominal micron rating of 25, but according to NAPA the Gold 1087 has a nominal micron rating of 24, and can filter down to 8 (at a lower percentage).
What is the reason for these discrepancies in micron ratings, and shouldn't the Wix and NAPA Gold filters be rated the same if they are indeed technically the same filters?
04:10:24 PM [Freya] Suppliers of the products listed in this catalog are subject to change at any time. While the individuals and entities responsible for this catalog attempt to provide accurate supplier information, for these reasons and others, the suppliers noted in this catalog may not be the supplier of the product ultimately sold by NAPA Auto Parts stores or distributors of NAPA products.
If you have further questions regarding NAPA Filters, you can contact the NAPA Filter hotline at 1-800-949-6698
They should be able to provide you with the correct information for those filters. Sadly I am limited to the information that is listed on the site. I would not list the reason that the microns differ online.
04:11:31 PM [ME] Okay, that's fine - could I just send an email to [email protected] to get further info?
04:11:59 PM [ME] Or, is there a different email for filter support?
04:12:30 PM [Freya] Yes you could forward this to customer support as well. I only have the customer support email available to me.
04:12:53 PM [ME] Okay, thanks Freya. Have a good one.
04:13:02 PM [Freya] You certainly are welcome!
04:13:04 PM [Freya] Is there anything else I may assist you with today?
04:13:13 PM [ME] No, that was all.
04:13:18 PM [Freya] Thanks for contacting NAPA Online. Please feel free to let us know if you need any further assistance. You can email a transcript of the chat after the chat concludes during the survey. Also, if you haven't signed up yet, you should join our NAPA email list so we can give you the latest news, tips, special offers & discounts.
Chat with O'Reilly Tech:
Bob: Hi, my name is Bob. How may I help you?
ME: Hello Bob. Sorry, I'm about to paste a mildly long question:
ME: I know that currently Wix oil filters and NAPA Gold filters are the same, or are supposed to be anyway. I have a question regarding two oil filters, and their NAPA Gold equivalents. 1) According to O'Reilly's and Wix's data, the Wix 51592 has a nominal micron rating of 19, but according to NAPA the Gold 1592 has a nominal micron rating of 16, and can filter down to 8 (at a lower percentage). 2) According to O'Reilly's and Wix's data, the Wix 51087 has a nominal micron rating of 25, but according to NAPA the Gold 1087 has a nominal micron rating of 24, and can filter down to 8 (at a lower percentage). What is the reason for these discrepancies in micron ratings, and shouldn't the Wix and NAPA Gold filters be rated the same if they are indeed technically the same filters?
Bob: Wix manufactures filters for multiple suppliers and they are not just relabeled filters. Wix makes other brands for them to sell. The filters could be coming from different factories that measure the specifications differently. Note (sometimes the physical dimensions of the canister are also different from each supplier) .
ME: "The filters could be coming from different factories that measure the specifications differently" - isn't the standard ISO test (I don't remember the ID# for it) used for all oil filters? How could the micron ratings be different if the same ISO test is conducted? It would seem that either they would have the same micron ratings, or, if not, they are actually using different filtration media.
Bob: I recommend contacting the manufacturers for details, we just sell the products
ME: Okay, I think I'll try to email Wix directly. Thanks for the help.
Bob: Thank you for contacting us today.