I, too, don't understand the "heats the compressor on start up" complaint.
Compressors by nature get hot; that's part of the adiabatic process after all. But, the whole point of the soft-start system is to REDUCE the amp load at start-up. That can only have one effect; LESS HEAT. Not more heat. The complaint is counter intuitive.
Also, some of you may not realize that heat pump compressors actually have heater elements inside them to warm the oil in the crankcase in winter. So, if they need heat in the crankcase in heating mode, then how can "heating the compressor" be detrimental?
The more I read about these "complaints" about soft-starts, the more I realize it's uninformed hooey. As I said before, there's a large bucket of misunderstanding and misinformation about these new soft-start systems and how HVAC compressors work in general. If a person cannot accurately and articulately describe HOW they believe the soft-start causes failure, I just have to assume it's ol' skool shade-tree blabbering.