Serious question....do I need to adjust my expectations of businesses in 2021?
I have two items going on with car part vendors right now that just makes me want to stop contributing to the economy altogether. I feel like businesses must be making so much money, that customers, and the way they're treated, doesn't matter.
I ordered a set of new take-off leather seat covers from a seller on E-bay. I'm aware I agreed to the terms of the sale, when I hit "buy", but I don't really understand why the terms are what they are. I purchased them on 9/24, and the sale stated an estimated delivery date of 10/4 - 10/8. The seat covers are already separated from the seats, and I guess they're just laying around their shop until someone decides to toss them in a box and ship them. 6 days after purchase, and they have not yet been shipped yet. Is this just laziness, or is it possible that they're SO busy that nobody has time to box them up and ship them? Or is it that regardless of their bandwidth, they're not going to be shipped until the last possible second to make it to me by 10/8, just on principle? This situation seems ridiculous to me, but also makes me question my expectations. They were paid for on 9/24, so why let them lay around, when you have a clear opportunity to get them moving, and pleasantly surprise a customer with an early arrival?
Yesterday, I located a set of leather-trimmed door panels at a wrecking yard in Haltom City, a bit more than 50 miles from my house. I called to confirm availability, and was told "Yep, we have 'em". I drove over there yesterday, and worked with them while they looked them up on their computer, to ensure they were finding the right ones (some are cloth, come are leather, and it seems some people don't notice the difference). They found them in the system, and I said "great, let's have a look". I was then informed that they were still mounted to the car, and the car is at another location, and that I would not be able to see them until I paid for them, so he could hire a parts picker to go pull them. I told him I wasn't paying for something I haven't seen (below is the only picture they had....not enough for me to determine what condition they're in). He said they offer a 90-day return policy, to which I replied that I would not be making another 100-mile round trip to come get them, just to find that they're damaged, and I left.
Am I expecting the moon and stars, or are retail establishments going off the cliff if ineptitude and apathy? I have serious misgivings about giving my money to places that operate like this, but since most places are operating like this as of late, should I just bank all my money and donate it to charity when I die, rather than put it back into the economy?
Anyone else put off by this, or am I expecting too much?
I have two items going on with car part vendors right now that just makes me want to stop contributing to the economy altogether. I feel like businesses must be making so much money, that customers, and the way they're treated, doesn't matter.
I ordered a set of new take-off leather seat covers from a seller on E-bay. I'm aware I agreed to the terms of the sale, when I hit "buy", but I don't really understand why the terms are what they are. I purchased them on 9/24, and the sale stated an estimated delivery date of 10/4 - 10/8. The seat covers are already separated from the seats, and I guess they're just laying around their shop until someone decides to toss them in a box and ship them. 6 days after purchase, and they have not yet been shipped yet. Is this just laziness, or is it possible that they're SO busy that nobody has time to box them up and ship them? Or is it that regardless of their bandwidth, they're not going to be shipped until the last possible second to make it to me by 10/8, just on principle? This situation seems ridiculous to me, but also makes me question my expectations. They were paid for on 9/24, so why let them lay around, when you have a clear opportunity to get them moving, and pleasantly surprise a customer with an early arrival?
Yesterday, I located a set of leather-trimmed door panels at a wrecking yard in Haltom City, a bit more than 50 miles from my house. I called to confirm availability, and was told "Yep, we have 'em". I drove over there yesterday, and worked with them while they looked them up on their computer, to ensure they were finding the right ones (some are cloth, come are leather, and it seems some people don't notice the difference). They found them in the system, and I said "great, let's have a look". I was then informed that they were still mounted to the car, and the car is at another location, and that I would not be able to see them until I paid for them, so he could hire a parts picker to go pull them. I told him I wasn't paying for something I haven't seen (below is the only picture they had....not enough for me to determine what condition they're in). He said they offer a 90-day return policy, to which I replied that I would not be making another 100-mile round trip to come get them, just to find that they're damaged, and I left.
Am I expecting the moon and stars, or are retail establishments going off the cliff if ineptitude and apathy? I have serious misgivings about giving my money to places that operate like this, but since most places are operating like this as of late, should I just bank all my money and donate it to charity when I die, rather than put it back into the economy?
Anyone else put off by this, or am I expecting too much?
