So I have a big Kenmore Upright freezer. I bought the freezer in 2013, so its right about 2 years old. It quit working. I called a local used appliance store. They had good reviews for service. The guy came looked at it, said it was out of freon, it has a internal leak and there is no way to repair it. (How he knew that since its out of freon, I dont know how you would know where the leak was). Anyway he said it was junk, scrap it. Charged me $70.00 and good bye. I called the appliance store and he said yeah, they make them now with enclosed coils and they break and they cant get to them, so they are junk when they go. Freezers only last two or three years now. The thing looks like new yet and its only two years old. I called Kenmore and they said they could send a guy to look at it, it would be $75 and they would give me a estimate. Now, what should I do? Anybody out there know appliances? I hate to go another $75 to hear its junk again. But a new model costs about $450-500 like it. So its a about a gamble. Id like to get some input from someone with freezer experience or suggestions before I scrap it. Thanks.
Kenmore Upright Freezer Dilema
- Thread starter Panzerman
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You should have called a genuine authorized Kenmore service repair shop. The used appliance store just wants to sell you one of their own used items.
Originally Posted By: GiveMeAVowel
You should have called a genuine authorized Kenmore service repair shop. The used appliance store just wants to sell you one of their own used items.
Yeah, hindsight is 20-20. But like I said, this place had good reviews and I ve noticed $$$$ is usually associated with authorized service people. I ve seen the warranty bills. They didn't attempt sell me anything. They did say look for a older freezer, it would last forever compared to the newer models.
You should have called a genuine authorized Kenmore service repair shop. The used appliance store just wants to sell you one of their own used items.
Yeah, hindsight is 20-20. But like I said, this place had good reviews and I ve noticed $$$$ is usually associated with authorized service people. I ve seen the warranty bills. They didn't attempt sell me anything. They did say look for a older freezer, it would last forever compared to the newer models.
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Originally Posted By: Panzerman
Yeah, hindsight is 20-20. But like I said, this place had good reviews and I ve noticed $$$$ is usually associated with authorized service people. I ve seen the warranty bills. They didn't attempt sell me anything. They did say look for a older freezer, it would last forever compared to the newer models.
I'd give the authorized Sears repair service a try, something tells me that the story about the coils is a crock of poop.
I believe if you pass up the repair on that unit that sears will credit you the service call charge towards another freezer purchased from them. You have to ask though.
Yeah, hindsight is 20-20. But like I said, this place had good reviews and I ve noticed $$$$ is usually associated with authorized service people. I ve seen the warranty bills. They didn't attempt sell me anything. They did say look for a older freezer, it would last forever compared to the newer models.
I'd give the authorized Sears repair service a try, something tells me that the story about the coils is a crock of poop.
I believe if you pass up the repair on that unit that sears will credit you the service call charge towards another freezer purchased from them. You have to ask though.
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Do some basic troubleshooting, then run the model number through here
http://www.partselect.com/Instant-Repairman.htm
Now appliances aren't my major area of expertise, but I've limped stuff along for far longer then it should've lasted.
http://www.partselect.com/Instant-Repairman.htm
Now appliances aren't my major area of expertise, but I've limped stuff along for far longer then it should've lasted.
Sorry to tell you but the guy that looked at your freezer was telling you the truth. Just about all modern freezers have a coil in box design. That means the condenser coil is in the walls of the unit. If there is a leak in that coil there is no way to find it. You can't just start cutting holes in the side.
The second issue is even if the leak was in tubing and could be repaired pulling a vacuum on a fridge or freezer that uses a cap tube, and they all do, well it is just about impossible to pull a vacuum good enough that you will not have some moisture that will freeze and clog in the cap tube.
It just is not worth the time and effort to repair these things.
The second issue is even if the leak was in tubing and could be repaired pulling a vacuum on a fridge or freezer that uses a cap tube, and they all do, well it is just about impossible to pull a vacuum good enough that you will not have some moisture that will freeze and clog in the cap tube.
It just is not worth the time and effort to repair these things.
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It still doesn't explain how a freezer could only last THREE years, that is ludicrous. I would call Sears and push them on this situation, perhaps they will give him a substantial discount off the purchase of a new model. No way do I believe that the average life of a freezer is just three years.
It still doesn't explain how a freezer could only last THREE years, that is ludicrous. I would call Sears and push them on this situation, perhaps they will give him a substantial discount off the purchase of a new model. No way do I believe that the average life of a freezer is just three years.
I tried to delete this double post but can't for some reason, sorry.
I tried to delete this double post but can't for some reason, sorry.
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Yeah, it should last about 10 to 12 years now but I've uncrated things that were run tested at the factory and out of refrigerant when put into service.
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You can gain access to the evaporator. There is a cover on the back. I have researched it and they said they had trouble with compressors in that model, but none less than 5 years in service. This freezer cost $500. It was bought in June 2913, so its a little over two years, thats it. I would expect it to last longer than that. I think I will call Kenmore and at least I can complain my head off if it is scrap. The coils wouldnt be the weakest link in the system.
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Nick1994
$100 site donor 2024
I'd just buy a new one. Not everything can be perfect and you can't expect it to be. Leaks happen, issues with manufacturing happen, they can't all come out of the factory with 100% reliability for 10 years. You happened to get a faulty one, it happens.
Originally Posted By: supton
I keep thinking about replacing my 25 yr old fridge, but threads like this make me realize I would have to find someplace to store the old one, for when it needs to be put back into use.
Good point. It does seem like most so called durable goods are increasingly not that durable at all, and darn expensive to boot.
It's reached the point where I expect the "new" item to be less reliable and durable than the old unit I want to replace, which means I keep the older appliances around just in case, at least for a few years or so.
I keep thinking about replacing my 25 yr old fridge, but threads like this make me realize I would have to find someplace to store the old one, for when it needs to be put back into use.
Good point. It does seem like most so called durable goods are increasingly not that durable at all, and darn expensive to boot.
It's reached the point where I expect the "new" item to be less reliable and durable than the old unit I want to replace, which means I keep the older appliances around just in case, at least for a few years or so.
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I've had to recover refrigerant from some refrigerators that must have been like 50 years old.
These things were made to last forever. The compressor the size of a beer keg hanging on springs that looked like car coils.
The compressor even had service valves!
The door hinges like a bank vault.
But they did draw amps like crazy when they ran.
These things were made to last forever. The compressor the size of a beer keg hanging on springs that looked like car coils.
The compressor even had service valves!
The door hinges like a bank vault.
But they did draw amps like crazy when they ran.
Here's a '50's GE refrigerator, restored for $6000, asking $1200.
http://losangeles.craigslist.org/lac/app/5129673481.html
I shouldn't derail another person's thread, but figured some may like to at least look.
http://losangeles.craigslist.org/lac/app/5129673481.html
I shouldn't derail another person's thread, but figured some may like to at least look.
I had a GE mini fridge with a freezer given to me as a house warming gift. the thing leaked out of freon in 1.5 years. the thing cost 150 bucks brand new. I didn't pay anyone to fix it, I tore it apart. I found the leak in the coil in the back of the fridge. I smelled the freon when I opened up the foam casing. I tossed it in the trash. I figured the coil developed a leak until it froze up, then the coil line ruptured, and leaked all the freon out.
My in law bought me a Danby Designer mini fridge without a freezer. it's a year old now, so far so good.
Just my two cents. If you expect a small appliance to last along time, you should have bought an extended warranty. Every once in a while a lemon is made.
My in law bought me a Danby Designer mini fridge without a freezer. it's a year old now, so far so good.
Just my two cents. If you expect a small appliance to last along time, you should have bought an extended warranty. Every once in a while a lemon is made.
And my $50 Craigslist freezer keeps chugging along, 6-7 years later.
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