Some back story - I have been buying / selling things online since 2006 or so. I have (unfortunately) had to do a lot of business with UPS. For some reason, they will deliver to places FedEx or the USPS cannot. Nothing but problems when ordering from Newegg and using UPS. Nothing but problems when ordering from Amazon and using UPS. They once delivered a computer to the wrong city ... To my old address. I'm not sure their logic, but they tried to deliver at my current address, contacted the vendor, got my old address (NOT SURE HOW?!) and delivered it there. Had to call an old neighbor to retrieve the package off of the porch. Of course, then there's the morons that work in the UPS store. Yes - the one who called the police on me because SHE wouldn't ship something with a pre-printed label. Apparently UPS never told their employees that they have pre-printed labels. She overreacted when I said I need to speak to her manager and called the police. I used to sell laptops on ebay. 100% of the time, UPS would "lose" them. Guess it was my fault for shipping laptops in ... laptop boxes. I learned to insure them for their full value so I could refund when they got lost and not lose money myself. Most recently, I bought a hitch last week. Free shipping. Great! Oh, wait, it's UPS. I'm sure they will screw it up -- that's what I thought to myself. Yup! UPS screwed up. The hitch sat in Redmond Wa for a week because they forgot to put it on a trailer!?!?! Then, of course, as it's on its way here, it got delayed again. I understand they really only want to do B2B, but do they really have to jerk around consumers? BTW - in the past 8 years, I have NEVER had a SINGLE problem with FedEx or USPS. Yet, somehow, UPS manages to screw up 100% of orders. Looks like it might be in mid next week. Which is going to cost me more money ... because instead of using my Focus to pick up an axle, I'm going to have to pick up an axle in a 12MPG pickup. Awesome! Moral of the story: Spring extra for USPS or FedEx delivery and don't keep giving the goons at UPS the benefit of the doubt.