Junkyard employee rant

Status
Not open for further replies.
Joined
Sep 30, 2013
Messages
16,869
Location
Indiana
Big read.

I have used these people before with great luck. About 2.5 years ago, I needed a dash piece while a friend needed a wire harness for his car. When we asked for a price, the guy said we could have them for free. I've tried to use them in the past again, but they never had what I needed.

Let me start by saying I called the junkyard last Wednesday about a mechanical fan blade at about 10am. I specified that all the mechanical fans from a 99-04 grand Cherokee would work for me, but that not all them came with a mechanical fan.. The electric fan was a standard feature while the mechanical fan came with the tow package. He told me he knew they were interchangeable and that not all Jeeps had the mechanical fan and that he would check to see if they had one and that he would be back with me.. I left my cell number.

Wednesday afternoon rolls around and I didn't hear from him so I called him back asking if he had any luck. He told me he said he'd call me back Thursday on our previous phone conversation and that they were a day behind. I said okay and said talk to you later. He got back with me Friday afternoon while I was at work. Around 4pm. He was fine with me getting it Tuesday.

The girlfriend and I show up there today to pick it up. The kid behind the counter asked me what year Jeep it was for so I said 2003, but he said I told him 99. It was the same guy that called me.. I said politely "no, I told you on the phone it was for a 2003, but the 99-04's will work." He said he wasn't sure if it would work since I told him the wrong year, but I asked to see the fan anyways. He came back and said the fan they had pulled was an electric fan. I then said he told me on the phone it was in fact the mechanical fan and not the electric, but looking back, mentioning that didn't do any good. I asked if he had the correct part I needed (still offering my business) and without looking at their computer, he said no. I said ok thanks and we left..

I guess I'm just mainly frustrated about the wasted gas and time. Spending time with her was of course fun, but at the same time its still frustrated me. Looks like I'll pay $90 for NOS at the dealer rather than $45 for used. Junkyard to dealer.. I am going from one hive of scum to the next.. lol.
 
Over the years, I have to say that I have found junkyard employees to be helpful and reasonable. Car dealers not so much. I thing calling both groups scum is heavy-handed by one-half.
 
I find junkyards hit and miss. Sometimes you get lucky (which is a fluke), other times you aren't impressed at their regular service.

Regards, JC.
 
I think the only problem I have had with a junkyard was asking them if the cars still had wheels. They said the cars did. I got there and NONE of the cars had wheels ...
 
Yeah they've computerized some of them which is good and bad. You can't find a "might fit". For example I was just shopping for an ecotec motor for a cavalier which didn't have EGR. Saturn Ecotecs did. There is also some AIR injection option. So that's four possible scenarios. I had the best case-- neither-- and any extra holes could have been plugged or even their devices could have been abandoned on and just not electrically activated.

This, however, lengthened any time I would have spent haggling on an overpriced motor.
 
Originally Posted By: TomYoung
Over the years, I have to say that I have found junkyard employees to be helpful and reasonable. Car dealers not so much. I thing calling both groups scum is heavy-handed by one-half.

Judging anyone by their occupation can be deceiving.
 
Google "Stoystown auto wreckers". or call them at 18003588770

Stoystown auto salvage is HUGE. They have acres and acres of vehicles, and they are well organized. They have something like a dozen guys on phones, and many more in the yard with radios to talk to the phone guys. They ship UPS, and they are amazing in how well they treat the customer.
 
Originally Posted By: cb_13
Originally Posted By: TomYoung
Over the years, I have to say that I have found junkyard employees to be helpful and reasonable. Car dealers not so much. I thing calling both groups scum is heavy-handed by one-half.

Judging anyone by their occupation can be deceiving.


I agree. The junkyard where I bought my axles is great. The guys are very friendly and know us as the Jeep boys. The dealer where my dad bought his truck is a good example of a great dealer. Too many examples to list there, but mainly they treat the customer right.

This junkyard and our local Jeep dealer... Not so much. It'll be cheaper than online so I really shouldn't complain.
 
It's good to have connections in junkyards. A guy in our Jeep club used to work at a junkyard - was pretty handy. Send him a text with what you were looking for and he'd find a Jeep in good shape and either set the Jeep apart or yank the part for you.

When a really nice Jeep would show up he would let us know and usually set it aside. We would pick it clean and they would make more money on it.
 
Originally Posted By: cb_13
Originally Posted By: TomYoung
Over the years, I have to say that I have found junkyard employees to be helpful and reasonable. Car dealers not so much. I thing calling both groups scum is heavy-handed by one-half.

Judging anyone by their occupation can be deceiving.


Not judging aanyone, and I respect all workers... and I don't want to make a blanket statement about all dealers, but I have not bought that many cars from dealers, but have seen the switching contracts, the trade that has disappeared before the deal is consummated, the "four-box" worksheet, being passed on to the "finance guy," who wants to sell you pinstripes. Let's save the platitudes and get real.
 
The junkyards we have here in CT suck. There is one good one not too far from me, but they have strange hours.

The rest of them are "recycling yards". They decide if they have the part depending on how hard it is to pull, and they decide the price based on how long it takes to pull. Meanwhile the customer doesn't even get to look at the part.

Parts like window motors involve buying the whole door. I don't even bother buying Jeep parts there, because apparently Cherokee and Grand Cherokee are the "same thing" to these people.

I've gone to ebay, craigslist, and the dealer before the junkyard.

I'd kill to have a "You-pull-it" junkyard.
 
Originally Posted By: jeepman3071


I'd kill to have a "You-pull-it" junkyard.


That's mostly all we have out here. There are 2 EXCELLENT yards and two okay yards within an hour of me.

I live 15 minutes from one of the good ones.

I'm not sure what I would do without a junkyard around. I pulled a pinion yoke for $8 (technically $10 after I paid $1 for a friend and I to enter).

Bought sets of wheels for < $100. When my front differential went bad, I bought a whole new axle (incl axle shafts and bearings) for $80
 
I never understood the $1 entry fee.. That almost encourages someone to steal something. Then again, they probably know that so that's why they charge.

The one I was at yesterday used to be a self serve, but apparently things changed since I was there last. The other 2 we frequent are very nice however the closest one to us is under new management. They are the ones that brought the "overseas experts" in..
 
Last edited:
I really have to chuckle at all the comments I read about dealers being "scum", crooked, "stealerships", etc. There are lowlifes in all businesses. Lawyers, doctors, appliance salespeople,insurance salespeople, home repair contractors....and yes, dealerships. Maybe I am in the minority, but I work for a dealership group which demands the highest integrity of all the employees. We have received numerous awards for our integrity, customer satisfaction, Better Business bureau, consumer groups. SOMETIMES our prices may be a bit higher than a small used car dealer, or aftermarket parts, or independent repair facilities, but not always- AND, we quote accurate prices previous to repair authorization, we stand behind our vehicles,and always go the extra mile to satisfy a customer. We do our best to be competitive, but we present value to our customers, not just the lowest price. Just about anything can be purchased online nowdays for a lower price than a brick-and-mortar store, but I can't think of another business scrutinized and criticized more than auto dealerships.
Rant over, I will now wait for the barrage of negative comments. Sorry, I guess my skin got a little thin today.
 
Originally Posted By: PR1955
I really have to chuckle at all the comments I read about dealers being "scum", crooked, "stealerships", etc. There are lowlifes in all businesses. Lawyers, doctors, appliance salespeople,insurance salespeople, home repair contractors....and yes, dealerships. Maybe I am in the minority, but I work for a dealership group which demands the highest integrity of all the employees. We have received numerous awards for our integrity, customer satisfaction, Better Business bureau, consumer groups. SOMETIMES our prices may be a bit higher than a small used car dealer, or aftermarket parts, or independent repair facilities, but not always- AND, we quote accurate prices previous to repair authorization, we stand behind our vehicles,and always go the extra mile to satisfy a customer. We do our best to be competitive, but we present value to our customers, not just the lowest price. Just about anything can be purchased online nowdays for a lower price than a brick-and-mortar store, but I can't think of another business scrutinized and criticized more than auto dealerships.
Rant over, I will now wait for the barrage of negative comments. Sorry, I guess my skin got a little thin today.


No negative comment from me, but if you read, you would have noticed I was referring to the dealer I have to deal with.. I later talked about a Ford dealer I thought went above and beyond normal expectations insinuating that not all dealers were bad.
 
My mistake. I did not read thoroughly. Actually, my post wasn't meant to be directed at you, just a general observation. The word "scum" really caught my eye, and I misinterpreted your post. I guess I was having a bad day. I am glad that you have had some positive experience with a dealer, though. I realize there are bad ones out there that give them all a bad name. I am fortunate to be associated with an excellent group.
Feeling better today- my skin thickened back up overnight ! Thanks for pointing out my error.
 
No worries.
thumbsup2.gif
 
Obviously the issue here is that you had unrealistic expectations for the transaction.
You expected to deal with a Phd behind the counter; however Mr. Haney's son was on duty, who unfortunately suffers from delusions of adequacy.
Sounds like a standard day in the junkyards around here.
 
Originally Posted By: PR1955
I really have to chuckle at all the comments I read about dealers being "scum", crooked, "stealerships", etc. There are lowlifes in all businesses. Lawyers, doctors, appliance salespeople,insurance salespeople, home repair contractors....and yes, dealerships. Maybe I am in the minority, but I work for a dealership group which demands the highest integrity of all the employees. We have received numerous awards for our integrity, customer satisfaction, Better Business bureau, consumer groups. SOMETIMES our prices may be a bit higher than a small used car dealer, or aftermarket parts, or independent repair facilities, but not always- AND, we quote accurate prices previous to repair authorization, we stand behind our vehicles,and always go the extra mile to satisfy a customer. We do our best to be competitive, but we present value to our customers, not just the lowest price. Just about anything can be purchased online nowdays for a lower price than a brick-and-mortar store, but I can't think of another business scrutinized and criticized more than auto dealerships.
Rant over, I will now wait for the barrage of negative comments. Sorry, I guess my skin got a little thin today.

Sir,
your thank you is when a customer send a thank you note, calls back happy or you get repeated/recommendation business.
 
Originally Posted By: Tdbo
Obviously the issue here is that you had unrealistic expectations for the transaction.
You expected to deal with a Phd behind the counter; however Mr. Haney's son was on duty, who unfortunately suffers from delusions of adequacy.
Sounds like a standard day in the junkyards around here.


Lol. Mr. Haney's son.. thats a good one.
thumbsup2.gif


Its still pretty pathetic he got the 2 confused. I even specified over the phone that there were potentially 2 different fans and he said he had the correct one. I know he isnt a doctor, but he works at a junkyard for crying out loud.
 
Status
Not open for further replies.
Back
Top Bottom