Some of the cheaper models have parts that are chrome painted plastic
@y_p_w
What have you decided to do?
If you decided to replace the faucet, there are 3 brands to consider:
Delta
Moen
Kohler
And for ease of repair later, warranty etc, they are the only brands.
I just put a Delta pull down in the kitchen to replace an old unknown with separate side hole sprayer. I told my wife the same thing on choices, maybe included Pfister.@y_p_w
What have you decided to do?
If you decided to replace the faucet, there are 3 brands to consider:
Delta
Moen
Kohler
And for ease of repair later, warranty etc, they are the only brands.
I did apartment complex maintenance for a while and repairs to no-name faucets, hoses etc usually don't end up worth the trouble. Most of the cheap Faucets can go in a recycling bin and aren't worth the hassle as in most cases they're built in a batch without having replacement parts made. I'd go to an actual plumbing supply store and buy a faucet. It'll cost a little more but will have a longer warranty and better quality than anything at Home Depot/Lowes. My parents bought a cheapie faucet and it leaked around the head but had no way to fix it.It's a no name faucet with a head can be pulled down/extended and that has a spray setting, and my parents asked me to look at why it was leaking. It's been leaking at the head (probably a bad ball-joint washer) for a while but they tolerated that because it just leaks a little into the sink. I don't know the exact brand other than it doesn't identify the manufacturer and my dad said it was specifically no any well-known name brand. However, it was this type with a pull-down head and a single handle at the base of the faucet.
https://www.kohler.com/en/products/...h-two-function-sprayhead-30469?skuId=30469-CP
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However, more recently it started leaking under the sink. I looked under and it has two supply lines that go into the base. Not sure these are replaceable if needed, but those lines wern't leaking. It was leaking at the pull-down hose that attaches to another hose at the base through a snap fitting. I wasn't sure why there was this heavy donut attached to the bottom of the hose until I did some research and figured that these are there to weigh down the hose so that it retracts from the weighted donut. For a while I thought it might have a magnet in there.
However, the hose under the braid must have been previously leaking. My parents called in a handyman before to work on the sink, and it looks like it was previously patched with electrical tape. Or at least some kind of vinyl adhesive tape. Not sure how that was supposed to work since the hose is braided but it wasn't leaking for a while.
So my parents are going to see about replacing this and it's a bit above my pay grade to replace. However, I did have some self-fusing silicone tape, and I figured that might create a temporary fix. I did a lot of overlaps hoping that perhaps it could compress the braid a bit to try and minimize any leaking between the hose and the braid.
Wondering if maybe it would be worth trying to track down replacement parts. Not sure where to get a ball-joint washer that fits. I had a leaky shower head ball joint and I couldn't find anything that worked. I'm not even sure if the braided pull-down hose is replaceable of if it's captive.
Yeah, delta and moen have kept nearly the same cartridge design for 30 years. Many aftermarket brands have the same cartridges. Delta had a pre 1996 cartridgen but since then all the same. And they still have the pre 1996 one in stockI just put a Delta pull down in the kitchen to replace an old unknown with separate side hole sprayer. I told my wife the same thing on choices, maybe included Pfister.
I had a shower in old house dripping. It was over 20 years old when I bought the house and probably 30 when started dripping, no information easily found. Part# search or name IIRC worked out to Stanadyne which Moen acquired in 70's-80's. I called Moen, gave them the information I had and lady said yup, same cartridge as current design and shipped me a new one for free. She also said do NOT try to pull it out when you remove the ring. First spin it 4-5 totally around clock wise and then counter-clockwise to free up the rings/scale etc.
If it took me 10 minutes after shutting water off it was a long time.
Current house has a Delta in shower. Started dripping also 20 years old. Delta sent me a new cartridge for that also.
It also is true that if you go to an actual plumbing store you can get an identical metal version of a plastic HD faucet at least for Delta and Moen.
We had a Glacier Bay (HD House Brand) pull down faucet at our old hose, i forget the exact particulars but it had a goofy push lock mounting nut. It was a pain and had to be periodically tightened.
Probably be easier to replace than fix honestly, particularly if its not a name brand.
I actually had to reach out to WeWe customer service last year when one of the 4 y.o. spray heads got full of hard water calcium deposits which prevented the stop flow button from fully shutting off the flow. I sent an email off to WeWe in the morning and got a response 4 hours later! After I sent the rep. a photo, a new replacement spray head showed up in the mailbox five days later. They only asked me to reply with an email to verify the part resolved the problem. Seldom have I received such good customer service on a relatively inexpensive item.Maybe once this one has issues. This cheap-o Amazon one claims to have a 5-year warranty, but who knows if the manufacturer will still be around. However, I at least will have the receipt available any time.
I actually had to reach out to WeWe customer service last year when one of the 4 y.o. spray heads got full of hard water calcium deposits which prevented the stop flow button from fully shutting off the flow. I sent an email off to WeWe in the morning and got a response 4 hours later! After I sent the rep. a photo, a new replacement spray head showed up in the mailbox five days later. They only asked me to reply with an email to verify the part resolved the problem. Seldom have I received such good customer service on a relatively inexpensive item.
It doesn't surprise me that the WeWe kitchen faucet has over 50,000 reviews with 82% being five star ratings on Amazon.
I'm certain that it is a Chinese company, but I believe the customer service representative was located in California...probably their U.S. distribution facility. Here is how I reached out to their customer service dept.I found their website. It’s a bit sparse on any indication of where they’re physically located. I figure they have at least some physical presence in the US to move product and provide repair parts. But then I checked the USPTO database for any trademarks for the brand.
https://tsdr.uspto.gov/#caseNumber=...TION&caseType=DEFAULT&searchType=statusSearch
Owner Name:
KAIPING DIPIN HARDWARE PRODUCTS CO.LTD.
Owner Address:
XIANGLONG MIDDLE ROAD,SANBU DISTRICT,
NO.8,51 BUILDING 4TH FLOOR,
KAIPING CITY CHINA 529300
Legal Entity Type:
COMPANY
State or Country Where Organized:
CHINA
You might need to get one of these multi-function faucet wrenches to easily unthread the large brass nut on the current faucet. It makes the job a lot easier when working under the sink in close quarters.
View attachment 248786
I’ve come to the conclusion that I’m not going to get that nut off with a crescent wrench or pliers. Just can’t get enough torque on it and there’s very little angle to work with.
I’m thinking maybe getting one of these?
That old school basin wrench should work for removing that tiny brass nut; however, I'd try to just loosen the torque with a pair of channel locks first, as suggested by @dishdude. Once you break it free 1/2 a turn, it should spin off easily.You should be able to loosen that nut with a pair of channel locks, they usually are just snug and not cranked down on.