is this smart or stupid

[KB2008X]

If in fact you are able to get the Snap-On tools, worth big bucks for small bucks, then take the deal.

Losing your spouse and then your house can be a devastating experience, for many reasons, one of which is being forced to sell stuff for far less than it is worth. For her, perhaps, knowing that the tools will go to someone who is just starting out, and to someone's son that she knows, will ease the pain of a financial loss she will take regardless of who buys the tools. To balance the scales, you may want to do her basic maintenance for parts only for quite awhile. That should relieve your qualms and ease her burden - just do the right thing and you should have no worries.

Snap-On tool guys are under no obligation to warranty tools that they didn't sell to you and until you are working in a shop and are able to build a relationship with a Snap-On dealer I wouldn't expect much in assistance.

Keith

 

[NYEngineer]

I know I've told this story on here before, but it's been a while.
During my career wrenching on diesel gensets, I frequently had to change precombustion chamber seals on Cat engines. On most of the bigger machines, the precombustion chamber gets torqued into the head at 250 lbs ft. After the engine has accumulated some hours, it takes a lot more to get them out.
One day, a guy that worked for me who use Craftsman tools exclusively and another guy who liked S-K went to a site to swap out the seals in four eight cylinder engines.
We went inside and began working. I think we got two out with the Craftsman socket and one with the S-K. We got all the rest out and in with my Snap On set. All tools were 3/4" drive.
Both guys cried that their tools had the same warranty as mine, so nothing was lost. I corrected them by saying with MY tools, we got the job done and didn't lose the day.
I'm no longer a wrench 24-7, but I still stand by my Snap on tools when I do use them.

 

[JHZR2]

Originally Posted By: KB2008X


Snap-On tool guys are under no obligation to warranty tools that they didn't sell to you and until you are working in a shop and are able to build a relationship with a Snap-On dealer I wouldn't expect much in assistance.


Will Snap-On corporate warranty the tools for anyone?

Otherwise, seems like a pretty shoddy practice.

For someone starting out like Chevyboy, he may chan ge jobs 3 times and move twice. There may not be a relationship with the snap-on truck, yet he needs to have quality tools tht can be replaced when needed.

Im another example. Ill ask a guy at a snap-on truck to buy a tool when I need it. I casually wrench my own cars in my driveway. If I break something, am I completely uncovered?

 

[KB2008X]

JHZR2

Will Snap-On corporate warranty the tools for anyone?

That’s a good question and is one that I can’t answer. I did spend a little time searching the SnapOn.com website and found endless ways that you can spend money with Snap-On but I never found any info regarding the warranty. (To me that speaks volumes.) Eventually I came across a phone number for Snap-On Equipment Service at, http://buy1.snapon.com/snapon-store/customer.asp. That phone number led to another phone number for Hand Tools and Tool Boxes, 877.762.7664, M-F 8:30-5:00 CST.
Call that number for the corporate-speak answer regarding their corporate warranty policy. Even though I am rather pessimistic about it I’m curious myself, now, as to what the policy is.

For someone starting out like Chevyboy, he may change jobs 3 times and move twice. There may not be a relationship with the snap-on truck, yet he needs to have quality tools that can be replaced when needed.
I’m another example. I’ll ask a guy at a snap-on truck to buy a tool when I need it. I casually wrench my own cars in my driveway. If I break something, am I completely uncovered?

The Snap-On tool-truck guys are not customer service reps for Snap-On. They are franchisees working for themselves and motivated by the money spent by the mechanics they call on. You spend money with them, and enough of it, frequently enough, and they’ll help you in return. It really is a two-way relationship. The Snap-On guy is trying to sell the mechanic on buying tools from him and the mechanic has to sell the Snap-On guy on the idea of helping him when he needs it. Bottom line – money talks, bee-ess walks.

Pushovers don’t last any time at all in the tool-truck business - it’s a tough racket. There isn’t a tool-truck guy that’s been in the biz for a while that hasn’t been burned big time by someone or another, and you can be sure they’ve been burned plenty of times for smaller dollar amounts as well, and Snap-On doesn’t see those situations as their problem. These guys become cautious about who they deal with or they don’t last.

The good news is that if you take care of your tools and use your head, good hand tools won’t break.

Keith

 

[morris]

i have bought or received for xmas tools . they come on those clam shell boxes. every time i open one the the tools go flying every where. so i will have to get an actual tool box.