Not that computer savy so looking for your thoughts on internet dropoffs.
I live south of Tacoma and have Comcast internet and TV. It seems lately I have been having internet outages that have been lasting from 10 minutes to an hour. Perhaps once every two or three days for the last 3 months. But TV signal continues. I have been told that it doesn't mean much because they are two separate signals.
I have a Netgear 6300 modem/router that is about two years old. I bought it because it eliminated the need for me to rent a modem from Comcast.
So the question is whether it's Comcast screwing around or my Netgear 6300 starting to crap out? I have called Comcast and their telephone help have told me to check online if the system is operational. How do I check online if the internet is down? That confused them.
The neighbors are on Centurylink and are hardly home. So no help from them.
So is it time to get a new router/modem or just live with the Comcast outages?
I live south of Tacoma and have Comcast internet and TV. It seems lately I have been having internet outages that have been lasting from 10 minutes to an hour. Perhaps once every two or three days for the last 3 months. But TV signal continues. I have been told that it doesn't mean much because they are two separate signals.
I have a Netgear 6300 modem/router that is about two years old. I bought it because it eliminated the need for me to rent a modem from Comcast.
So the question is whether it's Comcast screwing around or my Netgear 6300 starting to crap out? I have called Comcast and their telephone help have told me to check online if the system is operational. How do I check online if the internet is down? That confused them.
The neighbors are on Centurylink and are hardly home. So no help from them.
So is it time to get a new router/modem or just live with the Comcast outages?