How much will a diagnosis-only cost for a Mac?

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I have an iMac, 2 years old. I'm about to throw this lemon out the window because it freezes on a daily basis rendering it almost unusable. How much does it cost to have Apple do a look-see? I guess I could go to an indy, too.
 
Trust me, I've trawled the Mac forums to no avail for a solution for at least a year, done everything they've suggested, so whatever is going on is beyond my pay grade.
 
Originally Posted By: Nayov
Trust me, I've trawled the Mac forums to no avail for a solution for at least a year, done everything they've suggested, so whatever is going on is beyond my pay grade.


Hmm. I see.
I'd say, bite the bullet and drop it off at an Apple store, pay the diagnostic fee (~$99 IIRC) and you'll get a definitive answer that you can count on (I'd still pay with a credit card). Who knows, if there in a good mood they might throw you some goodwill to either fix it, or discount the repair.

Again, if you give up on it, let me know
wink.gif
 
Maybe do a back up to an external drive and do a fresh reinstall of the operating system?
 
Originally Posted By: Nayov
I have an iMac, 2 years old. I'm about to throw this lemon out the window because it freezes on a daily basis rendering it almost unusable. How much does it cost to have Apple do a look-see? I guess I could go to an indy, too.


Sometime free. Go in with positive attitude to Apple Store and you may be surprised. Expect it to be brutal and overcrowded at store.
 
I'm no Mac pro, but I know my way around and have fixed quite a few.

My friend's landlord took his Core 2 Duo iMac to the Apple Store to have them give him a word on what was wrong. His was freezing and wouldn't even boot.

He paid the diagnostic fee and they claimed all of the hardware was OK and that it just needed an OS re-install. My thought was "whas is this a Windows PC?!" LOL.

Any rate, the HD was on its way out. Ended up replacing with a SSD and fresh install of OS X.

Hopefully they can accurately diagnose your Mac for you.
 
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Mac OS absolutely needs re-installation every now and again, just like Windows. We owned a Core 2 Duo iMac for about a year. I re-installed the OS before we sold it and was flat amazed at the speed increase (or conversely, how much it had slowed down in just one year of owning it).
 
I'm on year 6 of IT in a Mac environment:
Backup your work
Run Onyx on it
Up the ram to the max the computer will take
Buy and use iDefrag
Use Disk utility to zero the free space on the drive
Or skip the last two and get an SSD
Crack it open and attack with canned air, these computers aggressively throttle based on temperature

and report back!
 
Update: looks like I had bad RAM. Runs fine now with the aftermarket RAM removed, so I won't be throwing it in the scrap heap anytime soon.

It came new with 4 Gs. I added 4 more Gs RAM bought from OWC about a year and a half ago.
 
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