How long is too long ?

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For the opening sentence of a 12-3AM phonecall to be

"I know it's not your job anymore...but..."?

Two years next month and counting....
 
Originally Posted By: Shannow
For the opening sentence of a 12-3AM phonecall to be

"I know it's not your job anymore...but..."?

Two years next month and counting....


Umm what "job" is being referred to?
 
LOL, Mrs gets pretty dirty...

Moved on from my old position about 2 years ago...but any time that things go "bump" in the night, I get a call to fix it. 3 hours last night diagnosing an issue, 12AM to 3AM.
 
Originally Posted By: Shannow
For the opening sentence of a 12-3AM phonecall to be

"I know it's not your job anymore...but..."

Two years next month and counting....


Are you still with the same company ? If yes, I think the only think you can do is to ensure you get some award compensation for both financial and letter
grin.gif


If not, 1 month is enough.
 
Originally Posted By: Shannow
For the opening sentence of a 12-3AM phonecall to be

"I know it's not your job anymore...but..."?

Two years next month and counting....

Too long.
 
You should inform them that from now on the you will bill them for a minimum of X number of hours for any call during non business hours (you local time), and Y number of hours for any call during business hours of XX:XX to XX:XX. And if the call goes over that time interval or requires you to do a follow up with future information (in response to their request) you will be billing them at a minimum X number of hours. And that if they request you to work on a project you will bill them at X per hour.

If you give them free service they will take advantage of you.

Many years ago my brother in law worked for a large (nation wide known) pasta company. They received a request from a branch of the U.S. military for a price quote for a job of making a specific pasta in a specific amount and packaged in a very specific size box, probably so it would only take up a certain storage space aboard a U.S.Navy vessel. They absolutely did not want the job, and just to make it go away they returned a quote that was what they thought was way too high, while my brother in law was not part of management of that company, he said the quote was at least 3 times more than it should have been. Anyhow, they got the job. In the end they were happy with their bottom line when it was all over, but they did not want the hassle of that job and were initially both surprised and disappointed when they got that job.
 
If you're no longer on their payroll, then the day you left would be the night you stop taking phone calls off-the-clock. An email or phone call during normal working hours, maybe, but not in the middle of the night.

With that being said, if there is something to be gained, be it the personal pleasure derived in helping them trouble-shoot or career-wise (I.e., maintaining a foot in their door or simply maintaining a valuable industry ally,) then by all means help as much as you see fit.
 
Pretty sure it's for the same coy but just a different position.

Can't think an old employer would do this.

If it were me i'd bill my hours min of 4 + travel time all at double rate and if they don't do that then I wouldn't assist. Of course the real world where you have some sense of loyalty to your work and workmates is a bit different than hitting them up on your timesheet.
 
Yeah moved on in the same company two years ago next month. Promotion, pays less (no overtime), but that was going to be balanced by new challenges, and an escape after 10 years of phone calls and call outs at all hours of the day/night
 
Same company; never too long if you are a salary worker.

Different company? I received a call about 2.5 years after leaving since they couldn't remember the password to the EDI vendors mailbox; "Leaving" meant giving a 2 week courtesey notice as an hourly worker and then being promptly fired. "Thanks" I said, "My new employer suspect this would happen. They just indicated to come over as soon as you can to start your new job"
 
Originally Posted By: Shannow
Yeah moved on in the same company two years ago next month. Promotion, pays less (no overtime), but that was going to be balanced by new challenges, and an escape after 10 years of phone calls and call outs at all hours of the day/night


Things will always come up, and so long as it's for the same company I wouldn't mind at all. That is, unless they overstep the boundary - the acceptable, occasional call to handle an emergency - and begin treating you as an on-call oncsultant.

It's good to be the go-to guy, but there is a limit. Only you can determine where that limit is.

Originally Posted By: simple_gifts
Same company; never too long if you are a salary worker.

Different company? I received a call about 2.5 years after leaving since they couldn't remember the password to the EDI vendors mailbox; "Leaving" meant giving a 2 week courtesey notice as an hourly worker and then being promptly fired. "Thanks" I said, "My new employer suspect this would happen. They just indicated to come over as soon as you can to start your new job"


It's awesome that you had a job lined up immediately. I bet that felt great, knowing they might try to scum out on you and "fire you."

What did you say when they called?
 
When I worked at Sears, we got a new auto center manager who would call me at night and I would have to walk him through how to do closing on the computer. After the 2nd night in the row of this I told him to clock me in before I would help him. Calls stopped after that.
 
If I were you, I'd tell my current boss I need some time off to compensate for these 12-3am "work" (i.e. need a day off), let your boss yell at them for taking away resources that should have been his.

Or just flat out not picking the phone up.
 
I agree with PB, If I was your boss, I'd be nasty gramming the offenders. Granted what you did ensures the smooth running of your workplace. But In a professionally managed operation, it is bush league
 
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