I guess this might be more of a vent… I keep getting the run around on getting my truck aligned.
Entire front end in the truck is new as of January/March of this year. And the truck isn’t a rotted out pile. It is a pretty clean truck.
I’ve had 5 alignments this year.
Firestone, couldn’t align it, said it needed struts (no struts on a torsion bar truck).
Local Chevy dealer 1 - steering wheel crooked. Drove OK but pulled. Went back and they said they “accidentally” worked on the truck… their policy is they don’t work on anything that old and wouldn’t do anything.
Performance shop - aligned it, steering wheel crooked and never tightened the upper control arm nuts tight enough so it came out of alignment. Conveniently outside of their 2 week warranty.
I put new tires on, tires were wearing weird and the DuraTracs are just loud.
Went to another local Chevy dealer. Again crooked wheel and they left the jamb nuts loose on the inner tie rods. Truck drove like a hot tub. I called them up to discuss and they didn’t want to do anything about it and denied any wrong doing. I was polite also.
So I went to another local shop in Hamburg NY. I waited for 5 hours while they kept trying to align it. They ended up telling me that my upper control arm bolts are stripped. Then changed their tune saying when they were trying to adjust the camber the bolt didn’t move smooth, kept popping, and they weren’t happy with the results. Charged me $200 and wanted me to come back for them to pull it apart and realign it, all on my dime.
I asked if I bring it back with new upper arms and bolts/camber plates if they’d align it again for free. They told me “no, we already have 5 hours into this and these trucks suck to align”. I said “why didn’t someone tell me after hour 1 the issues and suspected problems, send me on my way to rectify and go from there?”. Crickets. No response beyond mumbling and trying to come up with something.
So I guess I’m going to warranty my upper arms, which are not old (Mevotech TTX). And replace the upper arms and bolts again just so there’s no complaints and try another place.
Can anyone chime in? Are GMT800s 1/2 tons THAT hard to align with stock wheels and tire size and everything new?
I keep saying to shops, these trucks can’t me much different than brand new Chevy 3/4 ton and up. So it’s not like this technology is 30 years in past and not produced.
What’s a man gotta do to get a new front end, new steering box stock tire and wheel truck to just drive somewhat OK and not eat tires off of it?
Entire front end in the truck is new as of January/March of this year. And the truck isn’t a rotted out pile. It is a pretty clean truck.
I’ve had 5 alignments this year.
Firestone, couldn’t align it, said it needed struts (no struts on a torsion bar truck).
Local Chevy dealer 1 - steering wheel crooked. Drove OK but pulled. Went back and they said they “accidentally” worked on the truck… their policy is they don’t work on anything that old and wouldn’t do anything.
Performance shop - aligned it, steering wheel crooked and never tightened the upper control arm nuts tight enough so it came out of alignment. Conveniently outside of their 2 week warranty.
I put new tires on, tires were wearing weird and the DuraTracs are just loud.
Went to another local Chevy dealer. Again crooked wheel and they left the jamb nuts loose on the inner tie rods. Truck drove like a hot tub. I called them up to discuss and they didn’t want to do anything about it and denied any wrong doing. I was polite also.
So I went to another local shop in Hamburg NY. I waited for 5 hours while they kept trying to align it. They ended up telling me that my upper control arm bolts are stripped. Then changed their tune saying when they were trying to adjust the camber the bolt didn’t move smooth, kept popping, and they weren’t happy with the results. Charged me $200 and wanted me to come back for them to pull it apart and realign it, all on my dime.
I asked if I bring it back with new upper arms and bolts/camber plates if they’d align it again for free. They told me “no, we already have 5 hours into this and these trucks suck to align”. I said “why didn’t someone tell me after hour 1 the issues and suspected problems, send me on my way to rectify and go from there?”. Crickets. No response beyond mumbling and trying to come up with something.
So I guess I’m going to warranty my upper arms, which are not old (Mevotech TTX). And replace the upper arms and bolts again just so there’s no complaints and try another place.
Can anyone chime in? Are GMT800s 1/2 tons THAT hard to align with stock wheels and tire size and everything new?
I keep saying to shops, these trucks can’t me much different than brand new Chevy 3/4 ton and up. So it’s not like this technology is 30 years in past and not produced.
What’s a man gotta do to get a new front end, new steering box stock tire and wheel truck to just drive somewhat OK and not eat tires off of it?