H&R Block Tax software

[Donald]

I use this tax software every year. I import consolidated forms from both Fidelity and Vanguard.

For the imported Fidelity forms it did not pick up a cost basis. Meaning the tax was calculated figuring the sale price was 100% taxable. It should have picked up the cost basis and subtracted that from the sale price to calculate the actual profit which would be taxable.

This was a BIG mistake for the software to make.

I used their support option to report the error and the person (in India) said they would note it on my case. I asked how that would get them to fix their software. No real answer.

I am use to calling IBM for support of mainframe software problems. I am sure the companies I work for spend millions for the support. Anyway the level of support is way beyond night and day.

 

[loneryder]

That’s why I’ve always stuck with Turbo Tax.

 

[Escape08]

I use HR Block too.

 

[MasterSolenoid]

I've used Turbo Tax for 30 years.
I'm no expert, but do get thru it.

Last week I used TT and got confused on a 'new' income source.
TT explained the problem, but I did not understand.
I then tried H&R Block (generally easy to navigate), but got confused on another entry.
Agggh .... tax time.

Yesterday I went to see a local tax preparer (eg tax service) and had my State return completed and efiled.
I was happy.
It's good to have a plan 'B'

 

[Cropduster172]

I'm clueless about anything accounting. I breeze through our taxes preparation with TurboTax every year easily. It imports all relative forms from Wells Fargo and our wealth advisor. It's $60 well spent.

 

[Marcozi]

I have the same issue with HR Block. I manually enter the data from dox I've downloaded from Fidelity.

 

[Donald]

My issue is not that the software has a bug it's that there does not appear an easy way to report it to get it fixed.

It would be nice if there was an API that allowed a common way for all tax software to import financial documents from financial services companies.

 

[Oldwolf]

I also use HR block. My fidelity consolidated reports are not yet ready. I manually enter the data, hopefully I won't have any issues.

 

[Cressida]

I switched to OLT (online tax) about three years ago and have been very pleased with everything. It might no be a good choice for those who know next to nothing about taxes, but it doesn't cost anything to try it out to see how it works for yourself.