Free Oil At Wal-Mart...

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Well, I wanted to pick up a few things earlier today at one of the local Wal-Mart's, and, of course, I had to take a stroll through the oil section.
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After admiring the new Mobil collection, I noticed that they had two different prices on the shelf for the same Castrol High Mileage product...$2.42 and $2.58 I believe.

Remembering the post I saw on here the other day about Wal-Mart, I took a quart up to customer service. Explained to the young lady that I heard that they have a policy that when an item is mispriced, you'll "give it away" for no-cost.

She said "yes, as long as it's less than $3".

So at this point, I'm pretty psyched since I'll be getting some free oil. Well, she started to ring me up and printed out a few receipts. At this point, she asked me for "my receipt".

"Excuse me?"
"I need your receipt".
"I didn't purchase anything ma'am...just saw the pricing error on the shelf".
Now she gets rude..."Well, in that case, you'll have to pay the lower price".
"But I thought you sold it for no-cost if there is a pricing error".
"No...you pay the lower price".
"Ok ma'am, it's not that important to me. Sorry for the misunderstanding".

Oh well...I was trying to be very polite and didn't want to start an argument and make a scene over a quart of oil.

What say you?
 
I remember some of the post also. I think someone said that you have to purchase the item and then take the receipt to customer service and they will check the price. Maybe that is the policy.
dunno.gif
 
Common sense tells me you first have to purchase the item before using their policy.

Michigan has a scanner law that forces the merchant to refund ten times the amount of overcharge up to $5 once the item is purchased and found to be charged in error. I've cashed in on it before.
 
you have to purchase the item in question, that's most likely why the policy is posted near the registers.
 
I've never seen the policy posted before.

I just figured that you'd go to customer service, point out the error, and they'd ring you out right there...
 
walmart sucks no mater how you look at it. Its almost worth it not to buy oil there, just to save the hassle of even driving in the paring lot, let alone walking in there or standing in the lines that take an hour to pass through.

JMH
 
quote:

Originally posted by JHZR2:
Its almost worth it not to buy oil there

I've just about come to this conclusion myself...not worth the small decrease in price vs. an auto parts store.
 
Let's all join together now and chant...."we hate Walmart....we hate Walmart". The vast majority of people seem to love this store, but a very vocal minority seems to get the press in the media. I wonder why?
 
In the long run, we are paying more for Wal-mart because they don't give health benefits to their works and don't pay enough to get out of welfare checks. Only reason that I go there is because I am a cheap college student and because the oil is cheap. After hearing about the Pep Boys calendar with Mobil 1 coupons, I'll be going there in 3700 miles.
 
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