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Originally Posted By: Dave1027
It's this kinda stuff that is the reason I do my own oil changes even though our new vehicle gets free dealer oil changes. I don't trust em. They will find a way to screw up the simplest task.
Case in point, my wife took the new vehicle in for a 3k miles tire rotation. They got the air pressure different between driver side and passenger side. Also lost a valve stem cap.
Exactly... I get dealer oil changes with my Highlander and I still choose to do them myself. That and because although I would be fine with Toyota Oil, the filter efficiency rating isn't where I would like it to be.
It's this kinda stuff that is the reason I do my own oil changes even though our new vehicle gets free dealer oil changes. I don't trust em. They will find a way to screw up the simplest task.
Case in point, my wife took the new vehicle in for a 3k miles tire rotation. They got the air pressure different between driver side and passenger side. Also lost a valve stem cap.
Exactly... I get dealer oil changes with my Highlander and I still choose to do them myself. That and because although I would be fine with Toyota Oil, the filter efficiency rating isn't where I would like it to be.
I told my dealer to keep the free oil changes. It isn't worth the headache, nor the drive and wait to have it done. Then the looming possibility of some kid that just got promoted from lot boy to the quick lube pit screwing it up, no thanks. As long as I am physically able I will continue to do my own oil changes, and whatever else I can possibly do to my vehicles. Don't get me wrong there are plenty of good techs at dealerships, finding one around here is tough, and not worth the hassle.
My goal is to buy the vehicle and hope to never see the dealership again until I'm ready to buy another vehicle.
My goal is to buy the vehicle and hope to never see the dealership again until I'm ready to buy another vehicle.
Originally Posted By: Dave1027
... Case in point, my wife took the new vehicle in for a 3k miles tire rotation. They got the air pressure different between driver side and passenger side. Also lost a valve stem cap.
Similarly, when I had my Mazda back to the original dealer for warranty repairs, they lost
One of the two original keys +
The small tire pressure gauge Mazda had "given" me +
The wing nut for the air cleaner cover +
The PCV intake hose (valve cover-to-air cleaner) +
Several other small hoses and hardware bits.
"Well, where is all that stuff?" I asked the service writer.
"We think it might be in the mechanic's toolbox."
"Can't you get it back from him?"
"He doesn't work here any more."
... Case in point, my wife took the new vehicle in for a 3k miles tire rotation. They got the air pressure different between driver side and passenger side. Also lost a valve stem cap.
Similarly, when I had my Mazda back to the original dealer for warranty repairs, they lost
One of the two original keys +
The small tire pressure gauge Mazda had "given" me +
The wing nut for the air cleaner cover +
The PCV intake hose (valve cover-to-air cleaner) +
Several other small hoses and hardware bits.
"Well, where is all that stuff?" I asked the service writer.
"We think it might be in the mechanic's toolbox."
"Can't you get it back from him?"
"He doesn't work here any more."
Quote:
Similarly, when I had my Mazda back to the original dealer for warranty repairs, they lost
One of the two original keys +
The small tire pressure gauge Mazda had "given" me +
The wing nut for the air cleaner cover +
The PCV intake hose (valve cover-to-air cleaner) +
Several other small hoses and hardware bits.
"Well, where is all that stuff?" I asked the service writer.
"We think it might be in the mechanic's toolbox."
"Can't you get it back from him?"
"He doesn't work here any more."
I know it's sad but I couldn't help but laugh. I hope you made them replace your stuff any way.
Similarly, when I had my Mazda back to the original dealer for warranty repairs, they lost
One of the two original keys +
The small tire pressure gauge Mazda had "given" me +
The wing nut for the air cleaner cover +
The PCV intake hose (valve cover-to-air cleaner) +
Several other small hoses and hardware bits.
"Well, where is all that stuff?" I asked the service writer.
"We think it might be in the mechanic's toolbox."
"Can't you get it back from him?"
"He doesn't work here any more."
I know it's sad but I couldn't help but laugh. I hope you made them replace your stuff any way.
Originally Posted By: Dave1027
Quote:
Similarly, when I had my Mazda back to the original dealer for warranty repairs, they lost ...
I know it's sad but I couldn't help but laugh. I hope you made them replace your stuff any way.
Thanks! They did, partially. They replaced the lost key with one from a local locksmith. They replaced the PCV hose initially with a clumsy misshaped one, then with a proper OE molded one they had to order. Replaced the wing nut with a plain hex nut, then when I complained about that, with an official Mazda wing nut of a different material. Did not replace the cute miniature tire gauge or the original fuse puller (which I forgot to list earlier). When I complained, they also replaced 5 chrome lug nuts which they'd mangled with an impact wrench.
Quote:
Similarly, when I had my Mazda back to the original dealer for warranty repairs, they lost ...
I know it's sad but I couldn't help but laugh. I hope you made them replace your stuff any way.
Thanks! They did, partially. They replaced the lost key with one from a local locksmith. They replaced the PCV hose initially with a clumsy misshaped one, then with a proper OE molded one they had to order. Replaced the wing nut with a plain hex nut, then when I complained about that, with an official Mazda wing nut of a different material. Did not replace the cute miniature tire gauge or the original fuse puller (which I forgot to list earlier). When I complained, they also replaced 5 chrome lug nuts which they'd mangled with an impact wrench.
Originally Posted By: bbhero
Originally Posted By: Blkstanger
Share the phone number, We can all call and ask questions. Discussions later in the humor forum.
^^^^^^^^^^
Right answer here indeed
Do tell. I'll call.
Originally Posted By: Blkstanger
Share the phone number, We can all call and ask questions. Discussions later in the humor forum.
^^^^^^^^^^
Right answer here indeed
Do tell. I'll call.
That sad part of this is how many people don't know any better and follow the dealerships advice.
My buddy is a mechanic who owns his own shop and he said he could rip people of 24/7 if he wanted to.
Personally, I think he gets so sick and tired of dealing with the public based on what he hears from them and is told from them, that I think he'd fold up shop in a heartbeat if the opportunity presented itself.
He said just when you think you've heard it all, someone else comes in an tops it. It's funny listening to the stories but watching him tell them and the stress it brings on is not.
Going to start showing my son today how to do an oil/filter change, among other things, on his new to him 08 Malibu. He is somewhat mechanically inclined from working on his own snowmobile, etc, so I am hoping it goes well.
My buddy is a mechanic who owns his own shop and he said he could rip people of 24/7 if he wanted to.
Personally, I think he gets so sick and tired of dealing with the public based on what he hears from them and is told from them, that I think he'd fold up shop in a heartbeat if the opportunity presented itself.
He said just when you think you've heard it all, someone else comes in an tops it. It's funny listening to the stories but watching him tell them and the stress it brings on is not.
Going to start showing my son today how to do an oil/filter change, among other things, on his new to him 08 Malibu. He is somewhat mechanically inclined from working on his own snowmobile, etc, so I am hoping it goes well.
For what it's worth, you guys may remember me as the "thanks everyone for all the help" dude a few months back, pouring Mobil 1 Extended Performance into his Sonata.
Well, I'm a few oil changes in now, and I also keep my own notes and recording keeping with Carfax.
Brought my car in for that Seatbelt recall thing, the service guy had a fit that I was using synthetic. We use synthetic blend but it doesn't even really need that, he tells me. And it HAS to be QuakerState (or inferred QS is the best option because it's what they use).
Basically the same speech the original poster guy made.
Well, sorry buddy, I use OEM filters and follow the recommended owner guide, but I'm pretty happy with my M1 over the QS the book says I should use.
Well, I'm a few oil changes in now, and I also keep my own notes and recording keeping with Carfax.
Brought my car in for that Seatbelt recall thing, the service guy had a fit that I was using synthetic. We use synthetic blend but it doesn't even really need that, he tells me. And it HAS to be QuakerState (or inferred QS is the best option because it's what they use).
Basically the same speech the original poster guy made.
Well, sorry buddy, I use OEM filters and follow the recommended owner guide, but I'm pretty happy with my M1 over the QS the book says I should use.
Last edited:
Originally Posted By: CaptainBiggles
For what it's worth, you guys may remember me as the "thanks everyone for all the help" dude a few months back, pouring Mobil 1 Extended Performance into his Sonata.
Well, I'm a few oil changes in now, and I also keep my own notes and recording keeping with Carfax.
Brought my car in for that Seatbelt recall thing, the service guy had a fit that I was using synthetic. We use synthetic blend but it doesn't even really need that, he tells me. And it HAS to be QuakerState (or inferred QS is the best option because it's what they use).
Basically the same speech the original poster guy made.
Well, sorry buddy, I use OEM filters and follow the recommended owner guide, but I'm pretty happy with my M1 over the QS the book says I should use.
It's all marketing and about how much money they receive back from the oil manu.
Any oil, as long as it meets the spec in the owner's manual is fine to use.
Personally, whatever oil is cheaper to purchase that specs out is more than adequate for use. Conventional vs synthetic is basically a option and the syn, imo, would be best if you plan on doing long oil runs mileage wise.
Just so you know, before you upset the Mobil boys, MOBIL is spelt this way, not Mobil.
For what it's worth, you guys may remember me as the "thanks everyone for all the help" dude a few months back, pouring Mobil 1 Extended Performance into his Sonata.
Well, I'm a few oil changes in now, and I also keep my own notes and recording keeping with Carfax.
Brought my car in for that Seatbelt recall thing, the service guy had a fit that I was using synthetic. We use synthetic blend but it doesn't even really need that, he tells me. And it HAS to be QuakerState (or inferred QS is the best option because it's what they use).
Basically the same speech the original poster guy made.
Well, sorry buddy, I use OEM filters and follow the recommended owner guide, but I'm pretty happy with my M1 over the QS the book says I should use.
It's all marketing and about how much money they receive back from the oil manu.
Any oil, as long as it meets the spec in the owner's manual is fine to use.
Personally, whatever oil is cheaper to purchase that specs out is more than adequate for use. Conventional vs synthetic is basically a option and the syn, imo, would be best if you plan on doing long oil runs mileage wise.
Just so you know, before you upset the Mobil boys, MOBIL is spelt this way, not Mobil.
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Originally Posted By: MCompact
I guess I'm incredibly lucky, as I have three dealers I use that do excellent work at a fair price. Ditto for a couple of indie shops.
Although the OP's experience and other's' is unfortunate, i also never had issue with a dealership...work or price.
I guess I'm incredibly lucky, as I have three dealers I use that do excellent work at a fair price. Ditto for a couple of indie shops.
Although the OP's experience and other's' is unfortunate, i also never had issue with a dealership...work or price.
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