We had two local Firestone shops actually catch fire not too long ago. Poor management, cheap labor, and combustible material do not mix.
unless you pull up in a pavement princess brodozer, Les Schwab won’t give you light of day.
Even in their native Oregon, I passed by a location in Portland - no one was there.
There’s good reason why it’s called Firestone - the techs are too busy smoking blunts, joints and spliffs in the tire storage room.They were too busy doing hard drugs in the storage closet
Yeah - ours is not bad - they have the tires on the Lexus and did a set of AT 285’s there before …Completely dependent on individual location. We had one with an excellent manager and a crew of mechanics that had followed him to the location he was at. They did an excellent job. When the manager moved on, and so did some of the mechanics, things went towards the usual - and we left.
The arsonist is in the details.We had two local Firestone shops actually catch fire not too long ago.
Yep, like any other franchise it depends on the ownership and management. Many parts stores are the same way. The Napa closest to me is completely useless, with a bunch of clowns running the counter. The one a few miles further is 100% worth the drive and I'll support them whenever I can.I wouldn't expect that.
These businesses are too individualized. They're locally owned and staffed.
Local Les Schwab has been great by me, Mgr. comes out to greet you and the techs are top notch, take all our cars there and have never been tried to upsell, only hiccup was when my daughter took her KIA Soul in for an alignment for a left side pull and got it back with a slight left pull still, Mgr. told her to bring it back and they got it running straight, hear all this negative talk about Schwab but I this one is one of the good ones.unless you pull up in a pavement princess brodozer, Les Schwab won’t give you light of day.
Even in their native Oregon, I passed by a location in Portland - no one was there.
They also help the local Hertz/Enterprise store as well, if they aren’t near an airport.in general, firestone auto care franchises are lifetime job security for dealership service departments.
In South Florida and NYC they are a total nightmare. Big time! Glad you found a good one.Obviously this is completely indicative on how that particular location is run but I would hope it translates company wide.
There you go. That’s a prime example.They presented a $700 potential work bill on a 1 year old Subaru 2004 WRX I owned that already done while installing tires.
The dealer charged $375 for same work done a month before.
I tell my women friends to call me before they ever go into Firestone/Big O/Jiffy Lube.Our local Firestone Store tries to upsell all sorts of goodies. Women are there usual victims. The lifetime balance and alignment deals are to rope in unsuspecting marks.
TrueI tell my women friends to call me before they ever go into Firestone/Big O/Jiffy Lube.
Men aren’t immune from swindling either. Especially if you come off not knowing about cars.