The funny thing in all of this. While I was still a customer, I was talking to my now ex-insurance agent on the phone, and we had started talking about the other insurance policy first. I mentioned "Progressive", and he starts in with ... You don't want to be with Progressive, our customers aren't happy with them at all. We avoid writing policies with them".
Then I had to inform him that I *did* have a policy with Progressive, and he was the agent for the policy, and that his firm had written it. The two seconds of silence, and then the attempt to walk-back his own statement was classic. Ooops... too late.
Yet another reason why I decided that it was time to take my business elsewhere.
Progressive knows that the amount of money that they're keeping is not worth fighting for, and I'll recover it in savings with lower premiums from the new insurance company, in a few months.. I'm just glad to be rid of them, never to return.
Then I had to inform him that I *did* have a policy with Progressive, and he was the agent for the policy, and that his firm had written it. The two seconds of silence, and then the attempt to walk-back his own statement was classic. Ooops... too late.
Yet another reason why I decided that it was time to take my business elsewhere.
Progressive knows that the amount of money that they're keeping is not worth fighting for, and I'll recover it in savings with lower premiums from the new insurance company, in a few months.. I'm just glad to be rid of them, never to return.