Chargepoint has installed too many low amperage chargers. If it's not DC fast charge up to the max capability of the vehicle, what's the point? I was plugged into the charger at my office and only got like 20% in 3 hours. That isn't worth paying for, IMO.
Same thing when I plugged into Chargepoint at the Domain mall in North Austin. Got around 17% in 2 hours. The only funny part of that interaction is when the Tesla owner who was pulling out told me that the spot was for EV cars only. I had to tell her that the VW ID.4 is an EV.
When I took it to Electrify America, it charged to 100% in less than 40 minutes while I was at lunch next door. When my phone went off, I went and moved it, then came back and finished my lunch.
I mean the entire point of those level 2 chargers was never to compete with DCFC. You don't base your road trip around level 2 chargers... but they're still useful (on a road trip, even, for example at hotels etc so you plug in when you check in and the next morning when you leave you have a full car). DCFC is for road trips/long drives but having level 2 charging at your home and destination is the entire purpose of AC charging.
Charging at workplaces is where level 2 is ideal. Your car is sitting there doing nothing for 8 hours, let's say it takes 4 hours to charge your car... so you move it at lunch so someone else can use the charger. The expense of buying, installing, and maintaining a DCFC is silly for that, plus you'd have people going in and out all day swapping their cars around. Plus, long-term, Level 2 charging is better for the battery pack than DCFC, so why charge faster when you don't need to?
The Target closest to my house just got EV charging. A bunch of Tesla superchargers and 4x ChargePoint level 2 chargers. The ChargePoints are free for two hours then they charge a fee. In the time I went shopping for a few things I needed anyway my Volt regained enough battery to cover driving home and back despite Volty's pathetic 3.3Kw onboard charger. For free! How cool is that? The point of such charging is not a 0-100% charge it's to regain the power lost by routine driving so you never run out of juice.
Ideally you leave home with an 80% charged battery. You drive to work, where you plug your car in, and by the time you leave it's back at 80%. Then you stop off at the grocery store on your way home, and you're there for 30 minutes, plugged in, and you get some charge. Then, hey, you get home, and plug it back in, but because you stopped to shop you only have to use a little of your electricity to charge your car, saving you money. THAT is the point of these chargers, and most people on their daily routine NEVER have to stop at a DCFC station. And so even if you have an older EV with a degraded battery that doesn't get the best range you will still be fine.