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Its cultural. I heard it reported recently that campgrounds experience around a 40% cancellation rate. I believe we will see more of it since "ghosting" is such a big thing now.
Within the last 8 years I’ve had a christening and first communion reception, roughly $2,000 each before tip, no deposits taken. Therefore nothing in writing. In both cases I wish deposits were taken to show we have a day and time reserved. Nothing went wrong either time.If it is important enough to make a reservation, it is important enough to pay at least 50% up front. It is difficult for me to understand how self centered people can be.
Bingo.I made a personal decision years ago based on treatment I received at places that required reservations that if they required reservations, they weren’t going to get my business.
I can get treated badly for free with no reservation hassle anywhere; on the flipside, I can also appropriately tip excessively wherever I receive service that exceeds what I’m used to anywhere I eat. They’re free to their business decision, and so am I. Both parties get exactly what they hoped for. Ain’t capitalism grand?