Originally Posted By: Some_quiet_guy
I work at an oil change place, and we're running low on 5w40 synthetic oil. The next shipment doesn't get in for a few days. My manager says that if (when) we run out we'll just use 5w40 diesel oil or 5w30 synthetic instead. Of course, no need to tell the customer.
So are we about to do subtle damage to people's engines?
I can't believe the nonsense that was posted in response to this.
1. They're running low on 5w-40, they're not out of it.
2. The OP claims the manager said to substitute IF they run out.
3. They way this post is written, it is unclear if the manager said anything about not informing the customer.
4. Since no specific products or vehicles are mentioned. there is no way to assume that IF a substitution takes place, the diesel 5w-40 would be inappropriate for a given vehicle IF the shop runs out of PCMO 5w-40 and IF a customer comes in with a vehicle that cannot use the diesel 5w-40 they have in hand.
5. Shouldn't he be calling the local TV consumer reporter to set up a sting?
6. No shop name, no product specifics and not even a claim of the wrong product actually being sold to any customer or any customer being lied to.
7. Isn't interesting that the OP never stated whether he would go along with the alleged instructions of his manager? I want to know what HE intends to do. Will he follow orders or tell a customer he's using the wrong oil?
Instead, everybody flies off the handle and one guy from Croatia claims this is typical American business ethics impuning every American business. It's almost as funny as the thread on AutoGeek wherein the OP is horrified by seeing terry cloth towels and not a single microfiber at a new car dealer's detail shop.
