Phil offers more personalized service than any of the other sellers. He personally responds to most e-mails, and does so very quickly and at all hours of the day.
His store selection is a bit limited compared to other vendors but that’s understandable.
My main concern about him and some other well-recognized detailers is that their advice is not always independent. As you can see from many of Phil’s recent write-ups (including this one), he has pretty much gone on the Sonax bandwagon. While Sonax products may be good, I suspect that he was a tester for them at some point. I have seen other detailers suddenly being using almost all of the products from a single line-up overnight, and it raises serious questions IMO.
Anyway, while I am not trying to question his integrity, when someone may be indirectly working with a product manufacturer, can you trust their advice to be truly independent?