Originally Posted By: grampi
Apparently I'm not getting through to some of you, so let me go a different route...do you feel the products from these companies are so superior to those of any other company that you just don't care about their past reps? If so, what is it about their products that makes you think they are so superior that they're worth buying regardless of the company's rep?
Past reputation is indeed a factor, and it always comes into play when it comes to choosing products, but be honest with yourself - ANY company can have problems and overcome them. We learn from mistakes. Those of us who are smart, learn from our mistakes, improve our process, and end up with better performance going forward.
That's how our brain works. That's how -GOOD- business works.
When I was in my teens, my family owned numerous Ford products. Nearly all of them sucked. BAD. We swore off Ford products, and for years, I woudln't go near them. Now, in my 40's, I own two Ford products and find them to be excellent vehicles.
Ford turned things around. It took years for me to finally give them another try, but I finally did.
And Pennzoil? Years ago, they had a HORRIBLE reputation for sludging up engines. I wouldn't use them, I skipped any oil change shop that used them, etc.. LOTS of people did. Now? Pennzoil has some of the best - if not THE BEST - oil out there in the consumer market. [censored], they market their stuff as the cleanest.
They turned things around. In all honesty, the fact that they make such good products now is the reason I am willing to overlook their past rep.
Fram? For a while, the OCOD was slammed. Now? You'd be hard pressed to find a better filter for less than $10.. [censored], less than $20.. than the Fram Ultra. They learned how to do things right, and they acted upon that.
Back to the original point. Yes, reputation matters.. But are you so stubborn and inflexible that you refuse to let ANYONE atone for their past mistakes?
If so, you must be a very unhappy and unpleasant person to be around.
Apparently I'm not getting through to some of you, so let me go a different route...do you feel the products from these companies are so superior to those of any other company that you just don't care about their past reps? If so, what is it about their products that makes you think they are so superior that they're worth buying regardless of the company's rep?
Past reputation is indeed a factor, and it always comes into play when it comes to choosing products, but be honest with yourself - ANY company can have problems and overcome them. We learn from mistakes. Those of us who are smart, learn from our mistakes, improve our process, and end up with better performance going forward.
That's how our brain works. That's how -GOOD- business works.
When I was in my teens, my family owned numerous Ford products. Nearly all of them sucked. BAD. We swore off Ford products, and for years, I woudln't go near them. Now, in my 40's, I own two Ford products and find them to be excellent vehicles.
Ford turned things around. It took years for me to finally give them another try, but I finally did.
And Pennzoil? Years ago, they had a HORRIBLE reputation for sludging up engines. I wouldn't use them, I skipped any oil change shop that used them, etc.. LOTS of people did. Now? Pennzoil has some of the best - if not THE BEST - oil out there in the consumer market. [censored], they market their stuff as the cleanest.
They turned things around. In all honesty, the fact that they make such good products now is the reason I am willing to overlook their past rep.
Fram? For a while, the OCOD was slammed. Now? You'd be hard pressed to find a better filter for less than $10.. [censored], less than $20.. than the Fram Ultra. They learned how to do things right, and they acted upon that.
Back to the original point. Yes, reputation matters.. But are you so stubborn and inflexible that you refuse to let ANYONE atone for their past mistakes?
If so, you must be a very unhappy and unpleasant person to be around.
