The Away is becoming popular. It’s well made.
But the spinner design, with small diameter wheels, just isn’t that easy to use. It’s fine for occasional use. But doesn’t really roll well over carpet, bumps, sidewalk joints, door thresholds, elevator entrances, gaps in train platforms, jet bridge seams, or onto airplanes.
I spend more days with a rolling suitcase than most. About 15 -18 days a month.
A two wheeled roller, with the larger diameter wheels, being pulled, is simply much, much easier to actually use over real world surfaces and in constant use than a spinner that is pushed. You can pull a spinner on two wheels but those smaller wheels get hung up more easily.
Further, on the two wheel rollers, the wheels are replaceable. The bags simply hold up much longer.
Look at what pilots and flight attendants use - a two wheeled roller TravelPro, Tumi, or Luggage Works bag. The only ones with spinners are the new hires.
But they’ll figure it out eventually.
The professional’s preference:
https://luggageworks.com/