Buy a new washing machine or no?

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I have a brand new GE top loader and it's awful.
The electronic controls are hard to figure out and take forever to respond.
The sound it makes while washing is horrible.
It unbalances while spinning quite often.
My advice is to stay away from GE top loaders.
Now on the other hand the matching dryer is great, go figure.
We just bought a GE/Hotpoint set last week because the transmission on our 15 year old roper died. I agree on the odd sound and confusing controls. The appliance guy we bought them from said he hasn’t had any issues with them in the last couple of years. We went to him looking for speed queens but he said he was told his order he place in the beginning of October wold t be filled till February.
 
I have a brand new GE top loader and it's awful.
The electronic controls are hard to figure out and take forever to respond.
The sound it makes while washing is horrible.
It unbalances while spinning quite often.
My advice is to stay away from GE top loaders.
Now on the other hand the matching dryer is great, go figure.
You have described a major problem with any washing machine with electronic keypads.
The less complicated the machine, the better service you get.
An out of balance issue is because, the machine is not loaded properly, is overloaded, or is not leveled correctly.
This is only one of the two GE top loaders that I would recommend. Switches only.
https://www.geappliances.com/applia...asher-with-Stainless-Steel-Basket-GTW465ASNWW
 
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Get a Speed Queen. $700-900 for laundromat durability. You can even opt for the coin mechanism. 5 Year warranty for everything.
I had dozens of speed queen washer dryer sets in the apartment buildings i used to own. The are tough and easy to repair when needed. No fancy cycles and all just a good basic washer. It was a running joke that if the meal at the fire station was bad they got paid in quarters 😆
 
I applied more super glue, so hopefully it will hold a bit longer. I may try some other adhesive as suggested if it does break again. I can get a new lid from Sears parts direct for $190 shipped. Leaning toward keeping the washer at this point.
 
Get a Speed Queen. $700-900 for laundromat durability. You can even opt for the coin mechanism. 5 Year warranty for everything.
The local laundromats are going Dexter these days. The local high-end appliance shop isn’t stocking Speed Queen, WASH Laundry seems to have a monopoly on those.
 
I’m done buying Whirlpool made washing machines. If you were to get the lid fixed, the direct drive system isn’t far from going out.
I would get rid of it and buy a traditional top loader from GE.
Yeah, I can understand that ... but ... if it matters, as I just learned recently, Whirlpool is still an American company. GE is now Chinese owned by Haier and I rather give Whirlpool the edge, more so because all these machines have issues now, its a roll of the dice.

I think like any of these washers, people get hung up on marketing and electronics, fancy lids, front loaders, words like "direct drive" ect, ect.... My wife and I never understood what is so glorious about a nice looking machine to clean your underwear but whatever. Washing machines have been around forever but marketing has people spending huge bucks to wash underwear ... *LOL*

Its just I am been in so many homes and so many people who have issues with this stuff and my plain old Top Loading Whirlpool Elite washer and dryer has now been running trouble free for 15.5 years, which is amazing. In fact I want to replace them just "because" but my wife says no. They still look like new too.
Anyway for me personally Ill stick with Whirlpool over Chinese (GE) brands but I understand if you get burned wanting to switch as long as you know you can with them too. I would contact Whirlpool over this personally but all these front loaders are pretty much crap anyway and OMG, if you want to stay away from one brand forever it would be Samsung. Again, marketing, they make great TVs so people buy their washers and the headaches begin.
 
Thank you for the suggestion. I think we are pretty comfortable with Whirlpool appliances on the whole. They seem to have the best reviews and other than this issue and a broken drive belt on our washing machine, all our Whirlpool appliances have been great.

Is there something inferior about their drive system?
Ahhh ... just saw this post after my last. Yeah, we are big on Whirlpool and never had/have an issue with any of them but like everything now, all the manufacturers are in this race for survival as consumers increasingly are lured into fancy sounding names, super quiet machines, buzz words like "direct drive" I mean who cares about the drive if it lasts 15.5 years and still works perfect? Front loading, wifi enabled, the list is endless.
But one must keep in mind, all the manufacturers have issues with the "higher end" machines competing for the American dollar, massive profits for buzz words and fancy controls.
Answer = people like to show off their washer and dryers now ... think about that... marketing perfection, they are in your head.

I mean who the heck cares how advanced a machine with a tub of soap and water is. All it has to do is wash.
Its why I use the "underwear" word. Who cares as long as it cleans your underwear? and why my post above this one.
 
I’m done with Whirlpool. Even Samsung who seems to be the bastard child in CR holds up better.
I spoke to an appliance parts guy when working on another older dryer (it's amazing what parts you can still get for ancient appliances) and said to stay away from Samsung due to minimal parts availability. If you get lucky and they last long, you got lucky, but if you need parts there is not an entire catalogue for every single part like a Maytag or GE.

I don't trust the Consumer Reports reliability survey on new products very much, the product hasn't been out long enough for it to break down unless its complete garbage.
 
“I don't trust the Consumer Reports reliability survey on new products very much, the product hasn't been out long enough for it to break down unless its complete garbage.”
My thoughts as well. I used to buy stuff based on their reviews. Not anymore. I got bitten one too many times buying stuff based on their recommendations. Their magazine isn’t fit for lining bird cages.
 
We just bought a GE/Hotpoint set last week because the transmission on our 15 year old roper died. I agree on the odd sound and confusing controls. The appliance guy we bought them from said he hasn’t had any issues with them in the last couple of years. We went to him looking for speed queens but he said he was told his order he place in the beginning of October wold t be filled till February.

Old dryer from the 90's was starting to make a ton of noise so it was time to update, decided to replace the washer as well so they matched. I bought a GE set in August and sold the 8-9 year old Whirlpool washer on CL. Both make unusual sounds if you're comparing to the really old stuff but both worked great. Controls are straightforward and very customizable.

Based on my experience both Whirlpool and GE are solid choices for top loaders.

Looked into SQ, but they were twice the price and I'm not impressed with the set my MIL has.
 
Not sure how epoxy differs from super glue. That’s what I’ve been using and it holds for about a week before the lid splits it’s side open again from the pressure of the spring (hinge is spring loaded and under high tension).
"Epoxy is also used extensively in the industrial sector and can also be purchased as putty. This putty form of epoxy is not only used as an adhesive but also as a filler, where it is used to seal up cracks, gaps, or holes. Once it has hardened or cured, you can sand it down to form a smooth strong surface finish.

Superglue, on the other hand, provides you with a much lower shear strength, which means that if you attempt to pull the two items that were bonded apart, the super glue will hold fast. However, the superglue is unable to hold its bond strength when stress at different angles is applied. Therefore, super glue epoxy is ideal for bonding smaller items that do not move or support any form of load."
 
You have described a major problem with any washing machine with electronic keypads.
The less complicated the machine, the better service you get.
An out of balance issue is because, the machine is not loaded properly, is overloaded, or is not leveled correctly.
This is only one of the two GE top loaders that I would recommend. Switches only.
https://www.geappliances.com/applia...asher-with-Stainless-Steel-Basket-GTW465ASNWW
It has switches but just as well have a touch pad. All the controls are electronic and it has a weird play/pause button you have to push to start it. There is even an ethernet port on the back for some reason. It is not as simple as the old push and turn mechanical timer.
 
You have described a major problem with any washing machine with electronic keypads.
The less complicated the machine, the better service you get.
An out of balance issue is because, the machine is not loaded properly, is overloaded, or is not leveled correctly.
This is only one of the two GE top loaders that I would recommend. Switches only.
https://www.geappliances.com/applia...asher-with-Stainless-Steel-Basket-GTW465ASNWW
Mine is just like that.
It's the button that starts it thats so slow.
My machine is level and I distribute the clothes evenly but they move because the agitator go's in a circle .
 
We had a broken ice maker line while we were on a 10 day vacation. Came back to a destroyed home since 4000 gallons of water came out of that line. Refrigerator was directly above the laundry. After getting our house repaired which took 6 months, Washer and dryer both worked as before. Thumbs up on those GE washers.
Sorry for your loss, but I would always turn off premises water before leaving a home unoccupied for more than 2 days, or 1 day if older appliances.
 
You have described a major problem with any washing machine with electronic keypads.
The less complicated the machine, the better service you get.
An out of balance issue is because, the machine is not loaded properly, is overloaded, or is not leveled correctly.
This is only one of the two GE top loaders that I would recommend. Switches only.
https://www.geappliances.com/applia...asher-with-Stainless-Steel-Basket-GTW465ASNWW
Meh, you can load one fine and the out of balance happens still for a couple reasons.

1) Spins faster to try to extract more water - supposedly this is green to save on dryer time.

2) Weighs noting so same amount of imbalance a heavier machine can handle, has less mass of the machine to reduce the vibration. There are even some washing machines now where the manufacturer put up videos of them wobbling madly and stating something like "this is normal".
 
There is probably a way to fix the door hinge, but it Might Not Be Pretty, even if you had to saw off part of the door frame and replace with metal, then have a larger surface area to epoxy onto the remainder.

I don't care for side loaders though, top loader Speed Queen would be my first pick.
 
Mine is just like that.
It's the button that starts it thats so slow.
My machine is level and I distribute the clothes evenly but they move because the agitator go's in a circle .

I think we have the same washer. If I push the start button it starts right away unless I select "precise fill" which does it's own thing to detect how much laundry is in it.

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I'd get a new either Speed Queen (review carefully) or other reputable coin-op washers (commercial grade), it won't be cheap but it will last. I know Speed Queen also isn't what it used to be, but at least it will be better than a Whirlpool these days. The thing about inflation is, people want the same old price every year and they don't want to pay more to compensate for it, so manufacturers cut corners to sell for the same price.

If you pay the old price plus inflation for the same quality, you can probably get the same thing as before. I am not sure if Dexter works in residential size, but other than buying used and rebuild yourself with all new OEM / FSP parts, you are going to have to take some risk, like getting a Speed Queen.

As usual, commercial-grade stuff usually is not the worst quality.
 
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