BMW EV's - Battery modules replaced individually

“Upon inspection, the battery case was impacted to a degree where it warped the case with a deviance of 15mm, causing a rupture of the internal cooling system.” Hyundai Canada said that the issue is unrelated to the warranty as the damage was caused by impact, not a manufacturer"

I believe this is a more complex issue than simply changing damaged modules. Does rupturing the internal cooling system compromise non-replaceable components? Does the this rupture cause coolant to enter each module compartment?

It is understood HK has a dealership network issue but i cannot make the claim one has anything to do with the other. I will chose to wait and see.
 
“Upon inspection, the battery case was impacted to a degree where it warped the case with a deviance of 15mm, causing a rupture of the internal cooling system.” Hyundai Canada said that the issue is unrelated to the warranty as the damage was caused by impact, not a manufacturer"

I believe this is a more complex issue than simply changing damaged modules. Does rupturing the internal cooling system compromise non-replaceable components? Does the this rupture cause coolant to enter each module compartment?

It is understood HK has a dealership network issue but i cannot make the claim one has anything to do with the other. I will chose to wait and see.
The case, or at least the upper and lower halves, appear to be available. I'm sure the modules were fine. So, do they not sell the cooling system components? They didn't show up as suggested parts when I look at the others, whereas they did with BMW.

One thing I did find was this, which didn't seem confidence inspiring:
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This really is no different than when a brand new ICE model comes out - the supply chain for parts takes a while. I saw it myself as a kid working at a dealer in the 90's. Something unusual would break early, no parts in the system. Back then the dealer had a special helpline for such problems. The service manager would call and someone would help you - but it could take a while. I remember an instrument cluster in an Oldsmobile that was especially problematic. I think someone honestly went and fished one off the production line and shipped it. Back when people solved problems.

In the Canadian H/K cases they put out a statement that tried to indirectly blame their dealer, even though that was apparently the only option. This should tell you what you need to know about buying something from them.
The Ioniq 5 was introduced for MY 2022, just like the BMW i4, so I'd say they've had a while. And no excuse not to have it sorted if BMW does.
 
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Remember back in the 90's when SUV's took off, and some companies like Toyota and Nissan had no offering, so they essentially put a truck cap and seats on their small trucks and called it an SUV, but was really a death trap.

This seems a lot like back then.
 
https://www.autoevolution.com/news/...attery-replacement-saga-continues-226590.html

"This reveals a major issue in the manufacturer-dealership-insurer-customer relationship. Long story short, he was asked to pay CAD 30,000 for a new high-voltage battery because the panel protecting it was scratched. The technicians deemed the energy storage unit unrepairable.

The man got the insurer involved. But when the company called the same dealership, the price of a new battery more than doubled. It cost more than the car when it was new. That meant his Ioniq 5's journey ended because the insurance company had to total it. Besides losing his ride, the premium was poised to rise by about 50%.

The case picked up steam online, and Hyundai corporate got involved. The automaker's Canadian subsidiary asked the Ioniq 5 owner if he would be interested in buying a new EV with a discount from them.

Later, things got complicated. Hyundai Canada said the dealer was independent and underlined that its battery costs were in line with the market.

One of our readers who works for a Hyundai dealership (Phil B.) pointed out that the manufacturer must authorize any high-voltage battery replacement done under warranty. The company won't pony up if a new energy storage unit is needed because of something that is not a failure pertaining to the pack itself or auxiliaries going haywire. That makes sense. No warranty will cover the replacement of an internal combustion engine because you forgot to go in for an oil change or tracked the car without taking all the necessary precautions.

However, there might be a design problem because another Ioniq 5 owner confirmed for Motormouth that the high-voltage energy storage unit does cost over CAD 60,000 to replace, with labor and tax included. Since it did not fail on its own, that expense was going to be covered by them or the insurer.

It's worth noting that early Tesla Model S models had this issue. The brand fixed it in 2014 by adding a titanium underbody shield and aluminum deflector panels...."
 
Totally get that, but the point is that there should never be a scenario where that's necessary, since each part is available individually.
Exactly. Look at the ugly , kind of recent game the ICE auto makers have tried to get away with in regards to spare parts. Telling folks they no longer will make, stock and are not even intrested in making some spare parts available any longer to support their own products after so many years!
 
This really is no different than when a brand new ICE model comes out - the supply chain for parts takes a while. I saw it myself as a kid working at a dealer in the 90's. Something unusual would break early, no parts in the system. Back then the dealer had a special helpline for such problems. The service manager would call and someone would help you - but it could take a while. I remember an instrument cluster in an Oldsmobile that was especially problematic. I think someone honestly went and fished one off the production line and shipped it. Back when people solved problems.

In the Canadian H/K cases they put out a statement that tried to indirectly blame their dealer, even though that was apparently the only option. This should tell you what you need to know about buying something from them.
Can you just imagine the kind of support (little to none?) I suppose these days would be offered if you were in similar sitation? So many places are facing/hurting for experience since the purge of older workers scrammed into retirement during covid. Every place I see still has the HELP WANTED in the front windows.
 
This is essentially the same repair set up as Audi, you don’t balance the full battery pack, you balance the new module and it’s other two joining ones to match the mean cell voltage of the “good” part of the pack.
 
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