The copy/paste feature never works 100% correctly on BITOG but here is what's in the OWNERS MANUAL regarding blue tooth.
READ THE OWNERS MANUAL - the infotainment booklet
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2016 Buick Encore | Buick Encore IntelliLink Infotainment System GMNA-Localizing-U.S/Canada-9234777 | Infotainment System | Bluetooth Phone/Devices | General Information | Document ID: 3972105
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Bluetooth
Overview
For vehicles equipped with Bluetooth capability, the system can interact with many cell phones and devices, allowing:
•Placing and receiving hands-free calls.
•Sharing of the cell phone’s address book or contact list with the vehicle. The phone book will only display when that phone is connected.
•Placing outgoing calls by voice recognition.
The system can be used while in ON/RUN, ACC/ACCESSORY, or Retained Accessory Power (RAP). The range of the Bluetooth system can be up to 9.1 m (30 ft). The radio can connect to most Bluetooth-enabled phones. Available features and functions may be dependent on the device.
On a current phone call screen, an image of the contact from your phone's contact list can be displayed. Not all phones are compatible with this feature.
Bluetooth Controls
Use the buttons on the infotainment system and the steering wheel to operate the Bluetooth system.
Steering Wheel Controls
b / g (Push to Talk) Press to answer incoming calls and start voice recognition.
$ / i (Mute/End Call) Press to end a call, decline an incoming call, or cancel voice recognition.
+ x − (Volume) Press + or − to increase or decrease the volume.
Infotainment System Controls
For information about how to navigate the menu system using the infotainment controls, see Overview.
$ / i (Phone/Mute) Press to enter the Phone main menu. Press and hold to mute or unmute.
Voice Recognition
The voice recognition system uses commands to control the system and dial phone numbers.
Things to know when using voice recognition:
The system may not recognize voice commands if there is too much background noise.
A tone sounds to indicate that the system is ready for a voice command. Wait for the tone and then speak.
Speak clearly in a calm and natural voice.
See Voice Recognition.
Audio System
Sound comes through the vehicle's front audio system speakers and overrides the audio system. Use the VOL/ O knob during a call to change the volume level. The adjusted volume level remains in memory for later calls. The system maintains a minimum volume level.
See Voice Recognition.
Bluetooth Audio
See Bluetooth Audio.
Pairing with Infotainment Controls
A Bluetooth-enabled cell phone must be paired and then connected to the vehicle before it can be used. See your cell phone manufacturer's user guide for Bluetooth functions before pairing the cell phone. If a Bluetooth phone is not connected, calls will be made using OnStar Hands-Free Calling, if available. See “OnStar” in the owner manual.
Pairing Information
•A Bluetooth-enabled phone and an audio playback device can be paired to the system at the same time.
•Up to five devices can be paired to the Bluetooth system.
•The pairing process is disabled when the vehicle is moving.
•Pairing only needs to be completed once, unless the pairing information on the cell phone changes or the cell phone is deleted from the system.
•Only one paired cell phone can be connected to the Bluetooth system at a time.
•If multiple paired cell phones are within range of the system, the radio will connect to the first phone in the list or to the phone that was previously connected.
Pairing a Phone/Device
1. Press the CONFIG button or $ / i.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Pair Device (Phone). The radio displays “Please start Bluetooth search on your phone. Confirm or enter number:.” If the device supports a four-digit Personal Identification Number (PIN), it will display. The PIN is used in Step 6.
5. Start the pairing process on the cell phone to be paired to the vehicle. See the cell phone manufacturer's user guide.
6. Locate and select the device named after the vehicle make and model in the list on the cell phone. Follow the instructions on the cell phone to enter the PIN provided in Step 4, or to confirm the six-digit code matches. The system recognizes the newly connected phone after the pairing process is complete.
7. If the phone prompts to accept connection or allow the phone book download, select Always Accept and allow. The phone book may not be available if not accepted.
8. Repeat to pair additional phones.
Listing All Paired and Connected Phones/Devices
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
Deleting a Paired Phone/Device
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
5. Select the phone to delete and follow the screen prompts.
Connecting to a Different Phone
To connect to a different phone, the new phone must be in the vehicle and available to be connected to the Bluetooth system before the process is started.
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
5. Select the new phone to connect to and follow the screen prompts.
Pairing with Voice Recognition
A Bluetooth-enabled cell phone must be paired and then connected to the vehicle before it can be used. See the cell phone manufacturer's user guide for Bluetooth functions before pairing the cell phone. If a Bluetooth phone is not connected, calls will be made using OnStar Hands-Free Calling, if available. See “OnStar” in the owner manual.
Pairing a Phone
1. Press b / g. The system responds “Please Say a Command,” followed by a tone.
2. Say “Pair.” The system responds with “Please search for Bluetooth devices on your phone, select your vehicle, confirm and enter the PIN provided on the screen.”
3. Start the search for Bluetooth devices on the phone. Then select the device following the instructions on the phone by either entering the four-digit PIN or confirming the six-digit passcode. The PIN is used in Step 4.
4. Locate and select the device named after the vehicle make and model in the list on the cell phone. Follow the instructions on the cell phone to enter the PIN provided in Step 3 or to confirm the six-digit code matches. The system responds “successfully paired.”
5. Repeat Steps 1−4 to pair additional phones.
Listing All Paired and Connected Phones
The system can list all cell phones paired to it. If a paired cell phone is also connected to the vehicle, the system responds with “is connected” after that phone name.
1. Press b / g. The system responds “Please Say a Command,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Device List.”
Deleting a Paired Phone
If the phone name to delete is unknown, see “Listing All Paired and Connected Phones/Devices,” earlier in this section.
1. Press b / g. The system responds “Please Say a Command,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Delete Device.”
4. The system responds with: “To delete a device, please touch its name on the screen.” Select the device to delete on the display and it will be removed.
To cancel this command, press $ / i on the steering wheel control or press the / BACK button on the radio faceplate.
Connecting to a Different Phone or Device
To connect to a different cell phone, the system looks for the next available cell phone. Depending on the cell phone to be connected, this command may need to be repeated.
1. Press b / g. The system responds “Please Say a Command,” followed by a tone.
2. Say “Bluetooth.”
3. Say “Change Phone.”
◦To select a device, select the name on the display.
◦If another cell phone is not found, the original phone remains connected.
Making a Call Using Phone Book and Infotainment Controls
For cell phones that support the phone book feature, the Bluetooth system can use the contacts stored on the cell phone to make calls. See the cell phone manufacturer‘s user guide or contact the wireless provider to find out if this feature is supported.
When a cell phone supports the phone book feature, the Phone Book and Call Lists menus are automatically available.
The Phone Book menu allows access to the phone book stored in the cell phone to make a call.
The Call Lists menu allows access to the phone numbers from the Incoming Calls, Outgoing Calls, and Missed Calls menus on the cell phone to make a call.
The radio will display the first 1,000 contacts and the phone numbers for each contact including Home, Work, Mobile, and Other.
To make a call using the Phone Book menu:
1. Press $ / i once on the radio or the Phone screen button.
2. Select Phone Book.
3. Select the letter group of the phone book entry to scroll through the list of names/numbers.
4. Select the name.
5. Select the number to call.
To make a call using the Call Lists menu:
1. Press $ / i once on the radio or the Phone screen button.
2. Select Call Lists.
3. Select the Incoming Calls, Outgoing Calls, or Missed Calls list.
4. Select the name or number to call.
Making a Call Using the Infotainment Controls
To make a call:
1. Press $ / i once on the radio or the Phone screen button.
2. Select Enter Number.
3. Enter the phone number.
4. Select OK to start dialing the number.
5. Select Call to place the call.
To make a call using voice recognition, see Voice Recognition.
Accepting or Declining a Call
When an incoming call is received, the infotainment system mutes and a ring tone is heard in the vehicle.
Using the Infotainment Controls
Turn the TUNE/MENU knob to “Answer” or “Decline” and press the outer ring of the TUNE/MENU knob or select Accept or Decline on the screen.
Using Steering Wheel Controls
Press b / g to answer or $ / i to decline the call.
Call Waiting Using the Infotainment Controls
Call waiting must be supported on the Bluetooth phone and enabled by the wireless service carrier to work.
Switching Between Calls (Call Waiting Calls Only)
To switch between calls turn and press the outer ring of the TUNE/MENU knob and select Switch Call or select Switch Call on the screen.
Call Waiting Using Steering Wheel Controls
Call waiting must be supported on the cell phone and enabled by the wireless service carrier.
•Press b / g to answer an incoming call when another call is active. The original call is placed on hold.
•Press b / g again to return to the original call.
•To decline answering the incoming call, no action is required or select Decline on the screen.
•Press $ / i to disconnect the current call and switch to the call on hold.
Conference Calling Using the Infotainment Controls
Conference calling and three-way calling must be supported on the Bluetooth phone and enabled by the wireless service carrier to work. This feature is only supported when the vehicle is not moving.
To start a conference while in a current call:
1. Turn and press the outer ring of the TUNE/MENU knob and select Enter Number.
2. Enter the phone number and then select OK.
3. After the call has been placed, turn or press the outer ring on the TUNE/MENU knob and choose Merge Calls.
4. To add more callers to the conference call, repeat Steps 1−4. The number of callers that can be added is limited by your wireless service carrier.
Ending a Call
Using the Infotainment Controls
Turn and press the outer ring on the TUNE/MENU knob and select Hang Up or select Hang Up on the screen.
Using Steering Wheel Controls
Press $ / i.
Muting a Call
During a call, all sounds from inside the vehicle can be muted so that the person on the other end of the call cannot hear them.
Using the Infotainment Controls
Turn and press the outer ring of the TUNE/MENU knob and select Mute Call. Press again to cancel mute.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send numbers during a call. This is used when calling a menu-driven phone system.
Using the Infotainment Controls
1. Turn and press the outer ring of the TUNE/MENU knob and select Enter Number.
2. Enter the phone number or select Enter Number on the screen. Select digits, then select OK.
Hands-Free Phone
Using Bluetooth Voice Recognition
To use voice recognition, press the b / g button on the steering wheel. Use the commands below for the various voice features. For additional information, say “Help” while in a voice recognition menu.
Making a Call
Calls can be made using the following commands.
Dial or CallThese commands can be used interchangeably to dial a phone number.
Digit DialThis command allows a phone number to be dialed by entering the digits one at a time.
Re-dialThis command dials the last number used on the cell phone.
Using the “Dial” or “Call” Command
To call a number:
1. Press b / g. The system responds “Please Say a Command,” followed by a tone.
2. Say “Dial” or “Call.”
3. Say the entire number without pausing, followed by “Dial.”
Once connected, the person called will be heard through the audio speakers.
To call using a name tag:
1. Press b / g. The system responds “Please Say a Command,” followed by a tone.
2. Say “Dial” or “Call” and then say the name tag. For example “Call John at Work.”
Once connected, the person called will be heard through the audio speakers.
Using the “Digit Dial” Command
This allows a phone number to be dialed by entering the digits one at a time.
1. Press b / g. The system responds “Please Say a Command,” followed by a tone.
2. Say “Digit Dial.”
3. Say each digit, one at a time, to dial. After each digit is entered, the system repeats back the digit it heard followed by a tone. After the last digit has been entered, say “Dial.”
If an unwanted number is repeated back, say “Clear” to clear the last number.
Once connected, the person called will be heard through the audio speakers.
Using the “Re-dial” Command
1. Press b / g. The system responds “Please Say a Command,” followed by a tone.
2. After the tone, say “Re-dial.” The system dials the last number called from the connected cell phone.
Once connected, the person called will be heard through the audio speakers.
Clearing the System
Unless information is deleted out of the vehicle Bluetooth system, it will be retained. This includes phone pairing information. For directions on how to delete this information, see “Deleting a Paired Phone/Device” earlier in this section.
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