so blackstone apparently got my results mixed up with someone else's results...I called and they said some how someone else's account ended up with my results...when I clicked on the sample number which was came up as completed but it would not let me open the results up would simply say access denied.....so I called and they were like yea that sample is not associated with your account...If I had not called I never would have probably received my analysis and someone is probably like wow these numbers are not the same as my previous ones.......I clearly had my account number marked on the bottle in a couple places with a sharpie so makes you wonder how often that might happen....