I took my gf's HP desktop to a computer repair shop today, we know it has a virus that came from a People of Walmart picture her sister sent in an email. I took the pc in to drop it off for virus and any malware removal, they opened up the side of it and said the motherboard was bad, it had bad caps on it.
They showed me the caps they were talking about, about half a dozen I could see that had bulging tops, but none of them had actually ruptured. There were some bulging caps in other areas in the pc too. They said caps go bad like that due to heat and old age.
Is this what happens when a cap on a pc goes bad? I always thought they were OK till they ruptured and spilled their contents all over whatever circuit board they are part of.
Just trying to be sure the repair place is telling me the truth. They also have a nice pc they rebuilt with a new processor and operating system. We may just buy it. It has a
2.7 gHz dual core Celeron processor
768 MB of RAM
Windows XP Home Edition
Malwarebytes
Avast 2010 Home Edition
DVD, CR-ROM, CD Read and Write
Plus it won't have all the trial bloatware on it. Price is $175.00, which I think is pretty fair, but I would like to hear what you guys here think. I know nothing at all about the innards of a computer.
Also, there is some data on her old pc that we want to try to retrieve, old tax records, her resume', stories and poems she has written and some pictures she wants to keep. Is it possible to remove them from the pc with the bad caps, and more to the point, would I be able to retrieve the data myself? The pc shop said they can do a data transfer for $50.00, but if I can, I would much rather do it myself.
Thanks.
They showed me the caps they were talking about, about half a dozen I could see that had bulging tops, but none of them had actually ruptured. There were some bulging caps in other areas in the pc too. They said caps go bad like that due to heat and old age.
Is this what happens when a cap on a pc goes bad? I always thought they were OK till they ruptured and spilled their contents all over whatever circuit board they are part of.
Just trying to be sure the repair place is telling me the truth. They also have a nice pc they rebuilt with a new processor and operating system. We may just buy it. It has a
2.7 gHz dual core Celeron processor
768 MB of RAM
Windows XP Home Edition
Malwarebytes
Avast 2010 Home Edition
DVD, CR-ROM, CD Read and Write
Plus it won't have all the trial bloatware on it. Price is $175.00, which I think is pretty fair, but I would like to hear what you guys here think. I know nothing at all about the innards of a computer.
Also, there is some data on her old pc that we want to try to retrieve, old tax records, her resume', stories and poems she has written and some pictures she wants to keep. Is it possible to remove them from the pc with the bad caps, and more to the point, would I be able to retrieve the data myself? The pc shop said they can do a data transfer for $50.00, but if I can, I would much rather do it myself.
Thanks.