If (more likely when) you need service on that Dyson, skip phone support, which like most tech support is mostly useless script reading and inability to help.
Go straight to the local factory service center, if there is one nearby, where they'll handle things, possibly even out of warranty.
There's some clever engineering in my Dyson upright, but also equal parts bonehead engineering, and cheap construction.
The place will probably be busy, but at least it's a chance to allow them to justify the premium pricing, and make good on it through better service.
Euro car owners will know the drill well.
Go straight to the local factory service center, if there is one nearby, where they'll handle things, possibly even out of warranty.
There's some clever engineering in my Dyson upright, but also equal parts bonehead engineering, and cheap construction.
The place will probably be busy, but at least it's a chance to allow them to justify the premium pricing, and make good on it through better service.
Euro car owners will know the drill well.