I installed Schlage F series door handles and keyed door handles in the house five years ago.
I had zero issue installing them and no usage issues until today.
This morning, the latch on the keyed handle on the entry door between the garage and the utility room literally came apart. I thought I'd go to Home Depot and purchase the correct sized latch and replace it.
Except, I cannot remove the door handle from either side.
I’ve switched the handles on some doors from left to right and vice versa at the initial install, so I’m familiar with using the “pin tool” to release the handle. Except it’s not releasing the handle to allow me to get at the screws.
I reviewed the online instructions from Schlage as well as too many you-tube videos. No joy.
I shouldn’t need to have the latch in the door to be able to release those handles, correct?
Ideas?
I had zero issue installing them and no usage issues until today.
This morning, the latch on the keyed handle on the entry door between the garage and the utility room literally came apart. I thought I'd go to Home Depot and purchase the correct sized latch and replace it.
Except, I cannot remove the door handle from either side.
I’ve switched the handles on some doors from left to right and vice versa at the initial install, so I’m familiar with using the “pin tool” to release the handle. Except it’s not releasing the handle to allow me to get at the screws.
I reviewed the online instructions from Schlage as well as too many you-tube videos. No joy.
I shouldn’t need to have the latch in the door to be able to release those handles, correct?
Ideas?