Another PureOne Failure
- Thread starter possum328
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This is getting a little ridiculous now. I just through on P1s on all the cars (went on an oil change marathon at my parent's place).
Paranoia or not, I'm in the process of sending all the P1s I bought back and replaced them with Ultras. As for the P1s on the vehicles now, I may just swap the filters out at 3-4k and inspect them afterwards.
Not good Purolator. And I agree, if you have a tear, contact Purolator. Give them the opportunity to identify & fix the issue, even if you don't plan on using them for however long.
Paranoia or not, I'm in the process of sending all the P1s I bought back and replaced them with Ultras. As for the P1s on the vehicles now, I may just swap the filters out at 3-4k and inspect them afterwards.
Not good Purolator. And I agree, if you have a tear, contact Purolator. Give them the opportunity to identify & fix the issue, even if you don't plan on using them for however long.
I feel better running an STP filter than I do a Purolator. I can inspect the pleat spacing in an e-core before I buy it, and there are far fewer documented media failures in e-cores. In fact e-core media rarely even looks wavy after a few thousand miles of service.
I'll pay $3.59 for an STP at Autozone before I'll pay $3.29 for a Purolator Classic at Walmart.
I'll pay $3.59 for an STP at Autozone before I'll pay $3.29 for a Purolator Classic at Walmart.
PRODUCT WARRANTY
Purolator filters are warranted to be free from manufacturer's defects in material, workmanship or design in accordance with the terms and conditions described below.
Purolator filters meet or exceed OEM (original equipment manufacturers) requirements and are tested in accordance with the Society of Automotive Engineers' test procedures. -
New car warranties remain in effect when Purolator filters are used in accordance to the engine manufacturer's change intervals.
In the event of an engine failure directly caused by a defective Purolator filter, which was properly installed and changed following the engine manufacturer's recommended service intervals and was in accord with current Purolator catalog recommendations, Purolator warrants that it will pay for the repair or, if necessary, replacement of an engine or other parts damaged as a result of any defect in any of our filters.
Claims for engine repairs provided under this warranty must be submitted within 30 days after discovery of damage. Purolator Technical Services Department reserves the right to examine the engine and filter to determine the amount of damage and whether it was caused by a defective Purolator filter.
This warranty DOES NOT COVER any product that has been subjected to misuse, neglect, negligence or accident, or that has been improperly maintained, operated or installed. The warranty DOES NOT APPLY to any damage to the product that is the result of rust or corrosion.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH ARE EXPRESSLY EXCLUDED. PUROLATOR SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM OR CAUSED BY THE USE, OPERATION, FAILURE OR DEFECT OF ANY PUROLATOR FILTER.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
For Purolator Product Warranty claims call: 1-800-848-3783 and ask for a retrieval kit.
Copyright © 2013 MANN-HUMMEL Purolator Filters LLC, All rights reserved.
Click here for privacy and legal information.
Purolator filters are warranted to be free from manufacturer's defects in material, workmanship or design in accordance with the terms and conditions described below.
Purolator filters meet or exceed OEM (original equipment manufacturers) requirements and are tested in accordance with the Society of Automotive Engineers' test procedures. -
New car warranties remain in effect when Purolator filters are used in accordance to the engine manufacturer's change intervals.
In the event of an engine failure directly caused by a defective Purolator filter, which was properly installed and changed following the engine manufacturer's recommended service intervals and was in accord with current Purolator catalog recommendations, Purolator warrants that it will pay for the repair or, if necessary, replacement of an engine or other parts damaged as a result of any defect in any of our filters.
Claims for engine repairs provided under this warranty must be submitted within 30 days after discovery of damage. Purolator Technical Services Department reserves the right to examine the engine and filter to determine the amount of damage and whether it was caused by a defective Purolator filter.
This warranty DOES NOT COVER any product that has been subjected to misuse, neglect, negligence or accident, or that has been improperly maintained, operated or installed. The warranty DOES NOT APPLY to any damage to the product that is the result of rust or corrosion.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH ARE EXPRESSLY EXCLUDED. PUROLATOR SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM OR CAUSED BY THE USE, OPERATION, FAILURE OR DEFECT OF ANY PUROLATOR FILTER.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
For Purolator Product Warranty claims call: 1-800-848-3783 and ask for a retrieval kit.
Copyright © 2013 MANN-HUMMEL Purolator Filters LLC, All rights reserved.
Click here for privacy and legal information.
^^^ Here's the "CATCH 22".
Purolator (or any other filter maker) is not going to warranty the filter if it's been cut open by the customer. And how are you gonna see if there is anything wrong inside, like torn media, without cutting it open.
Better ask Superman to look inside with his X-ray vision.
Purolator (or any other filter maker) is not going to warranty the filter if it's been cut open by the customer. And how are you gonna see if there is anything wrong inside, like torn media, without cutting it open.
Better ask Superman to look inside with his X-ray vision.
Originally Posted By: Hollow
Glad all of my PureOne's are from 2011 and 2012....
This one was Date Code F08A26D1, Built Aug 26, 2009.
I think I was the 1st to ever post something about this issue, and that was back in May 2011.
http://www.bobistheoilguy.com/forums/ubb...sic#Post2260902
Glad all of my PureOne's are from 2011 and 2012....
This one was Date Code F08A26D1, Built Aug 26, 2009.
I think I was the 1st to ever post something about this issue, and that was back in May 2011.
http://www.bobistheoilguy.com/forums/ubb...sic#Post2260902
Originally Posted By: TrevorS
Originally Posted By: OVERKILL
Originally Posted By: michaelluscher
I still have to mail them a Defective PureONE air filter that doesn't fit properly, and turned in a really bad UOA in the silicon
dept.
I'm worried, Purolator was one of our last readily available quality filter makers, Who will we turn to now?
I suggest that EVERYONE who finds a defective one, Calls and gets a return
kit, and sends it back. It's the only way to get there attention.
The AMSOIL filters are readily available (you can easily order them) and are quality (wire backed synthetic media), as are the FRAM ULtra filters.
I'm rockin' a stock Motorcraft on the Expedition, the BMW doesn't have to deal with this problem, it gets OEM or MANN, and they are cartridge style.
What I the best low price alternative? Motorcraft is Purolator also so I'm thinking that's a no no.
Motorcraft's that have been cut open have not had a torn media problem.
Originally Posted By: OVERKILL
Originally Posted By: michaelluscher
I still have to mail them a Defective PureONE air filter that doesn't fit properly, and turned in a really bad UOA in the silicon
dept.
I'm worried, Purolator was one of our last readily available quality filter makers, Who will we turn to now?
I suggest that EVERYONE who finds a defective one, Calls and gets a return
kit, and sends it back. It's the only way to get there attention.
The AMSOIL filters are readily available (you can easily order them) and are quality (wire backed synthetic media), as are the FRAM ULtra filters.
I'm rockin' a stock Motorcraft on the Expedition, the BMW doesn't have to deal with this problem, it gets OEM or MANN, and they are cartridge style.
What I the best low price alternative? Motorcraft is Purolator also so I'm thinking that's a no no.
Motorcraft's that have been cut open have not had a torn media problem.
Originally Posted By: dave1251
Originally Posted By: TrevorS
Originally Posted By: OVERKILL
Originally Posted By: michaelluscher
I still have to mail them a Defective PureONE air filter that doesn't fit properly, and turned in a really bad UOA in the silicon
dept.
I'm worried, Purolator was one of our last readily available quality filter makers, Who will we turn to now?
I suggest that EVERYONE who finds a defective one, Calls and gets a return
kit, and sends it back. It's the only way to get there attention.
The AMSOIL filters are readily available (you can easily order them) and are quality (wire backed synthetic media), as are the FRAM ULtra filters.
I'm rockin' a stock Motorcraft on the Expedition, the BMW doesn't have to deal with this problem, it gets OEM or MANN, and they are cartridge style.
What I the best low price alternative? Motorcraft is Purolator also so I'm thinking that's a no no.
Motorcraft's that have been cut open have not had a torn media problem.
"AIR" Filter
I'm probably just gonna order a OEM MC one, and send the PureONE back to them in the return kit they sent.
Originally Posted By: TrevorS
Originally Posted By: OVERKILL
Originally Posted By: michaelluscher
I still have to mail them a Defective PureONE air filter that doesn't fit properly, and turned in a really bad UOA in the silicon
dept.
I'm worried, Purolator was one of our last readily available quality filter makers, Who will we turn to now?
I suggest that EVERYONE who finds a defective one, Calls and gets a return
kit, and sends it back. It's the only way to get there attention.
The AMSOIL filters are readily available (you can easily order them) and are quality (wire backed synthetic media), as are the FRAM ULtra filters.
I'm rockin' a stock Motorcraft on the Expedition, the BMW doesn't have to deal with this problem, it gets OEM or MANN, and they are cartridge style.
What I the best low price alternative? Motorcraft is Purolator also so I'm thinking that's a no no.
Motorcraft's that have been cut open have not had a torn media problem.
"AIR" Filter
I'm probably just gonna order a OEM MC one, and send the PureONE back to them in the return kit they sent.
Yup, it's a shame that a filter manufacturer I thought was decent, using metal endcaps and getting better reviews than frams here in 2009, are all turning up to be a nightmare.
To everyone worried about Purolator quality, if you want better quality USA made filters, there's always Wix, Baldwin and Hastings.
FU's are looking even better for those of you P1 users. I think I would choose the FU over the NAPA Platinum.
Originally Posted By: salv
I feel better running an STP filter than I do a Purolator. I can inspect the pleat spacing in an e-core before I buy it, and there are far fewer documented media failures in e-cores. In fact e-core media rarely even looks wavy after a few thousand miles of service.
I'll pay $3.59 for an STP at Autozone before I'll pay $3.29 for a Purolator Classic at Walmart.
I agree in part with your point, however the end result is quite different. Blown media in an ecore can result in serious engine damage (the man at the desk next to me as I type this had it happen to him). With a torn Puro, you are just getting less filtration than you signed up for.
I feel better running an STP filter than I do a Purolator. I can inspect the pleat spacing in an e-core before I buy it, and there are far fewer documented media failures in e-cores. In fact e-core media rarely even looks wavy after a few thousand miles of service.
I'll pay $3.59 for an STP at Autozone before I'll pay $3.29 for a Purolator Classic at Walmart.
I agree in part with your point, however the end result is quite different. Blown media in an ecore can result in serious engine damage (the man at the desk next to me as I type this had it happen to him). With a torn Puro, you are just getting less filtration than you signed up for.
As far as the OP's torn P1, this is getting to be way too common. I'm guessing more people are looking now as we're consistently seeing the problem, but this must have happened to countless thousands of filters that were never opened judging by the amount of tears we are seeing here.
FWIW since its been mentioned, I've yet to see torn media on a Puro made Motorcraft and I believe the Motorcraft media is different than the Classics as its been tested at lower efficiency than the Classic.
FWIW since its been mentioned, I've yet to see torn media on a Puro made Motorcraft and I believe the Motorcraft media is different than the Classics as its been tested at lower efficiency than the Classic.
Originally Posted By: ZeeOSix
N O T I C E
Can people who find torn media in Purolator filters also post the manufacturing date code stamped on the can? Might help get a handle on if these are on older stock or newer stock.
Thank You
F08E14D1
N O T I C E
Can people who find torn media in Purolator filters also post the manufacturing date code stamped on the can? Might help get a handle on if these are on older stock or newer stock.
Thank You
F08E14D1
Originally Posted By: FutureDoc
Originally Posted By: ZeeOSix
N O T I C E
Can people who find torn media in Purolator filters also post the manufacturing date code stamped on the can? Might help get a handle on if these are on older stock or newer stock.
Thank You
F08E14D1
Made on 8-14-2013
Originally Posted By: ZeeOSix
N O T I C E
Can people who find torn media in Purolator filters also post the manufacturing date code stamped on the can? Might help get a handle on if these are on older stock or newer stock.
Thank You
F08E14D1
Made on 8-14-2013
- Status