I saw this thread and had to check. I logged on to Amazon and the free (basic) shipping was still over $25. for me. I've never had Prime. If that had changed, then I would be avoiding them even more than I have for a couple of years. When I do order from them these days it's typically small orders.
I have done a large amount of online ordering from Walmart for some years. They have launched another Walmart club which I don't participate in. Still $35. minimum for free shipping. In the past couple of years, a lot of the items are delivered from one or another local stores. I'm pretty sure that the people that do that are not Walmart employees. That actually worked well nearly all the time until the past several orders. Last order, the Fed-Ex'd things went well as always, but the large store delivery never happened. Stayed in a delayed status for 5 or 6 days. I've used their hard to find chat (don't think it's a bot) successfully before. Most recently I used a live person CSR phone no. that I had never found before. Pretty sure it is in India. The helpful rep told me that my store delivery was checked out 6 days prior and even mentioned the name of the driver. Evidently there is no system at the store level to follow up on orders or couriers for orders that never get delivered. Cancelled remainder of order. Not sure if I will chance them any longer but it sure beats driving 13 miles one way and having the Walmart experience for things I buy repeatedly.
I have done a large amount of online ordering from Walmart for some years. They have launched another Walmart club which I don't participate in. Still $35. minimum for free shipping. In the past couple of years, a lot of the items are delivered from one or another local stores. I'm pretty sure that the people that do that are not Walmart employees. That actually worked well nearly all the time until the past several orders. Last order, the Fed-Ex'd things went well as always, but the large store delivery never happened. Stayed in a delayed status for 5 or 6 days. I've used their hard to find chat (don't think it's a bot) successfully before. Most recently I used a live person CSR phone no. that I had never found before. Pretty sure it is in India. The helpful rep told me that my store delivery was checked out 6 days prior and even mentioned the name of the driver. Evidently there is no system at the store level to follow up on orders or couriers for orders that never get delivered. Cancelled remainder of order. Not sure if I will chance them any longer but it sure beats driving 13 miles one way and having the Walmart experience for things I buy repeatedly.
