2004 rx330. Decided to swap the radiator because very fine white dots were showing up inside the fan shroud, indicative of a pinhole(s) leak.
Ordered a koyorad from rockauto. Arrived with the fill neck bent completely off, looked barely attached in the first place. Side bent in where it was bent while attached. It was shipped in a box secured with a wrap of soft 1/8" foam. No bracing of any kind. Returned, wasted a week.
Needed faster than 1 week shipping, and not wanting to pay shipping, found the Denso unit AND a CSF unit on Walmart.com. Ordered both.
They arrived today. Denso damaged in the exact same way as the Koyo, but not broken off. Face of the side tank dented in where it bent the fill neck. Secured in box with craft paper packaging, no bracing.
CSF had a small hole in box. Bent a few fins, but didn't impact tubes thankfully. It was secured in box with styrofoam ends and top/bottom braces.
I'll go with the CSF. It looks well built, necks are welded instead of pressed.
In a perfect world, thick cardboard front/back sheets AND styrofoam end tank supports with center top/bottom braces would be nearly bulletproof and would've saved incredible shipping and broken material expense.
I'm beyond disappointed with the packaging on the Koyo and Denso. I probably could've braised the necks back on, but I didn't want to learn (haven't done it before) in a vehicle we need to be 100% reliable. I don't know what's happening to the world and parts, but I'm SO OVER the poor quality post-Covid. I can't wait for the free market to remove these lazy manufacturing / packing / shipping practices.
Ordered a koyorad from rockauto. Arrived with the fill neck bent completely off, looked barely attached in the first place. Side bent in where it was bent while attached. It was shipped in a box secured with a wrap of soft 1/8" foam. No bracing of any kind. Returned, wasted a week.
Needed faster than 1 week shipping, and not wanting to pay shipping, found the Denso unit AND a CSF unit on Walmart.com. Ordered both.
They arrived today. Denso damaged in the exact same way as the Koyo, but not broken off. Face of the side tank dented in where it bent the fill neck. Secured in box with craft paper packaging, no bracing.
CSF had a small hole in box. Bent a few fins, but didn't impact tubes thankfully. It was secured in box with styrofoam ends and top/bottom braces.
I'll go with the CSF. It looks well built, necks are welded instead of pressed.
In a perfect world, thick cardboard front/back sheets AND styrofoam end tank supports with center top/bottom braces would be nearly bulletproof and would've saved incredible shipping and broken material expense.
I'm beyond disappointed with the packaging on the Koyo and Denso. I probably could've braised the necks back on, but I didn't want to learn (haven't done it before) in a vehicle we need to be 100% reliable. I don't know what's happening to the world and parts, but I'm SO OVER the poor quality post-Covid. I can't wait for the free market to remove these lazy manufacturing / packing / shipping practices.
